I found Oliva carpet cleaning from a posting on a Facebook page. Called customer service and spoke to Kim. She explained a little about the owner Olin and gave prices over the phone on what services I needed. They were very accommodating on the day and time to book service. I received an email confirming my booking. Kim was excellent on making this part of the service go smooth. A phone call the day before appointment to confirm nothing has changed. The afternoon of the carpet cleaning the owner Olin called to state that he would be there on time. Once in the house Olin went straight to work addressing any problems with the carpet. He completed our three bedrooms, hallway and stairs and did a fantastic job. We are very happy with the job that Olin did on our carpets. Even though this company may be smaller in size they make up for it in complete customer satisfaction. There is a reason why Olin and his company have great reviews on many sites. Check them out from happy customers. Also if there is a problem your one phone call away to speak directly to Olin. He takes pride in doing the best possible job for you. I would recommend this company to all my friends and family.
- Company Response
thank you very much for your extensive review we really appreciate it