My teenage son eokeme up at 5 a.m. saying ‘mom I think the sump
Pump is about to explode’. It was shaking violently and there was a loud sound of rushing water in the walls. An ejector pipe was beginning to leak. I had done a renovation on an older home, so immediately called the plumbing company that had done the renovation. They came, snaked the system, but after approx 8 hours were still unable to determine the origin of the blockage.
They basically gave up and said you’d better call a professional drain consent you’ll probably have to do an excavation but we’re not sure where.
I checked homestars and Called Drain Rooter. Mike arrived the next morning and figured out the problem, excavated and replaced some old pipes, and serviced my sump pump. The issue was complex, but he didn’t give up. His team worked all day and into the night to make sure I had water again.
They were professional, knowledgeable, and I will definitely use them again for any plumbing issues I have. I felt well taken care of from the moment I spoke to the lady in the phone, and wholeheartedly recommend them.