Kayak Pools

Swimming Pools, Spas & Hot Tubs
Newmarket ON L3Y 2B1
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HomeStars  >  Swimming Pools, Spas & Hot Tubs in Newmarket  >  Kayak Pools  >  on ground swimming pool installation
Janice in Newmarket
Janice in Newmarket
3 reviews NEWMARKET, ON

on ground swimming pool installation

Kayak Pools
L3Y 2B1

Kayak provided very poor after sale service. Pool was not the right depth (despite paying an upgrade fee), equipment was missing and/or the wrong type and we played '20 questions' with them throughout the installation and afterward just to get basic information about opening, heating, cleaning and closing the pool. The only time they displayed a sense of urgency was when it came to getting their installment payments! We also ended up doing some of the work ourselves (e.g. moving the panel which they put in the wrong place). For first time pool owners, the entire process was very frustrating.

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