Alberta Furnace Cleaning

Duct Cleaning
Edmonton AB T5M 1T9
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Private User
Private User
Private User reviews Division No. 11, AB
0/10

Alberta Furnace Cleaning

DON'T waste your money. They tried to overcharge me, damaged my property and then made me wait to have a tech come 'look' at the damage. I will NEVER use them again. There are FAR better companies. Do NOT use Alberta Furnace Cleaners. When cleaning my dryer vent, they pulled it out of the wall. I didn't realized until the insides of my wall were full of moisture. Now I'm facing costly repairs and they're giving me the run around. I'm beyond livid.

Approximate cost of services:
$365.00
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Company Response

Hello Kathryn,

Thank you for taking the time to speak with me this morning. I am truly sorry for your experience with us in regards to the damage to your property. We appreciate the opportunity to make things right. Our technicians were able to rectify the concern with your dryer vent. Once I have spoken with the furnace division manager regarding the wall, I will be in touch. Our services are backed with 100% Happiness Guarantee and we want to assure you, we take all concerns very seriously and endeavour to resolve them to your satisfaction.

Regards,
Anjana

**Update Monday July 31, 2017

Kathryn,

Thank you for allowing us into your home to rectify the concern. We have fixed the concern with the dryer vent and reinstalled all the effected insulation. Once again, we would like to apologize for the inconvenience we have put you through. I hope the concern has been resolved to your satisfaction and if there is anything further we could assist you, kindly contact us. We are here to help.

Regards,
Anjana