Three Little Pigs Masonry

We hired TLP in 2016 to repair the top section of our chimney. We received quotes from several firms but chose TLP even though they were the highest price. Their warranty was what made the difference in our selection.
They completed the work on time and at the cost quoted. In the winter of 2016 (and again in the winter of 2017), we had a problem with the appearance of the chimney. We contacted TLP in Jan 2107 to report the concerns.
They replied to our concerns right away and we agreed to wait until spring to address the issue. In the spring of 2017 staff came to our home as agreed and acid washed the repair area. The issue appeared again shortly after the cleaning and once again we contacted TLP to report the condition. Once again they promptly replied to our concerns and once again sent staff to clean the area.
The chimney seemed fine until the early winter of 2017 when the issue reappeared. TLP tried one more cleaning but the problem reappeared. This spring (2018), they decided to redo the work they originally did (under warranty). For now everything appears satisfactory and we will see if any further issues appear when winter arrives.
Out experience in dealing with TLP has been outstanding. David and Barbara always return messages promptly. From the time we originally reported our concerns they have worked with us to resolve the issue. They provided meaningful responses and suggestions and took the time to carefully assess all the potential causes before attempting corrective action. The staff they sent to do follow up work were courteous and professional (similarly with the original and rebuild work).
When the initial attempts to correct the problem did not work as expected, they took ownership of the problem and as a last resort redid the original work.
It is a pleasure to see a company that stands behind its work. In addition they treat customers with respect and courtesy. There are too many situations where contractors abandon the customer as soon as the work is completed. That is not the case with TLP. They worked with us over the last two years to solve the problem.
10/10 to a company who earns it through their actions. We will use them again for any future work we have that falls within the scope of their services.
Excellent company.