I'll keep this short because I believe pictures are worth a thousand words. I could go back and forth with the he said, she said but I can guarantee any potential customers that the only untruths are those of the company's owner. As you can see from Joe's previous review, we unfortunately had very similar experiences. Perhaps it's a coincidence but I still feel that any potential customers should know what they're getting in to. Previous customer reviews that were glowing were for simple vent removal, nobody can screw that up.
Attached are photos of the sections of our venting that were left behind in the garden. Also of the large pieces of the asbestos containing popcorn ceiling that according to the ministry of labour and several other abatement companies, should have been bagged WITHIN the containment. These pieces we scattered along our driveway which only lead us to believe they were not in fact disposed of properly.
We only write this response because we do not take our health and that of our family's lightly. If we go to the length of hiring an abatement company, we expect that the proper precautions be taken.
DO NOT USE THIS COMPANY. After speaking to several companies about having a Type 3 removal of asbestos in our home, we decided to go with Terry. Worst decision. We told him exactly what and how we wanted it removed based on consultations with other companies. His crew came in and removed it only as a Type 2 meaning that the enclosure was taken down prior to post inspection. This meant that there were now potentially harmful fibres floating around our entire house. There was zero evidence of proper clean up and wipe down of any surfaces in the house. They left behind several pieces of the asbestos material along our driveway and in the backyard where our dog picked a piece up in her mouth. The purpose of spending the money to remove the toxic material from our house was to make it safe. Terry and his crew came in and did the absolute opposite. Absolutely dissatisfied and disappointed that company would carry out business in this manner.
- Company Response
In response to the comments of the above review. It is full of untruths. Skyrac International has been in business for over 25 years with many repeat customers and referrals keeping us in business. We take pride in our workmanship, follow the Ontario Regulations and we do not inflate our prices.
This customer called us in for a quote to remove popcorn ceiling on the main and second floors. We gave them our price, they accepted and also asked if we could dispose of the vents that were in their backyard that they had taken out themselves. We obliged, not knowing there was other debris scattered in the backyard, hence the dog having access to the debris.
At that time, no request was made by the client to perform a Type 3 removal. And had they asked I would have advised in my opinion, a Type 2 was sufficient as the asbestos content was under 3%. The demolition had already started in the house prior to us coming in to remove the ceiling. The house was already full of dust and debris. We sealed off our work area, cleaned the enclosed area before commencing the removal of the ceiling. We double bagged and sealed the popcorn ceiling in the enclosed area. We heppa vacuumed and wiped down the enclosed area. When we finished, our work areas were clean. Unfortunately the client was not there but I personally called him to confirm this and to advise him that as the second floor was now open to the wind it may lead to debris blowing in to the house. We did return to do another clean up at no charge. The client appeared to be satisfied.
An air test was completed by an independent inspector and as I have not been notified by the Ministry of Labour, the test came back negative for asbestos fibre. As far as we are concerned, the job was done professionally and at a low cost to the customer.