Winmar

Our insurance company recommended Winmar after we experienced flooding in our basement due to a sewer back-up. Once the cleanup was completed, we were told that they'd come and pick up the equipment (fans/dehumidifiers) on the following Monday. No one showed up. They didn't show up the next day, either. We were starting to get concerned as we had other contractors lined up and couldn't move forward until the equipment was removed from the basement. Despite leaving several voicemail messages, texts and emails, no one responded. Four days later and still no response, we finally resorted to emailing the CEO and VP of Operations to let them know that we were at our wits end! The equipment was picked up within hours. Based on this experience and Winmar's poor communication/customer service, we definitely would NOT recommend them.

Only one month after moving into our new home in East York, we experienced the unthinkable. We had a sewer back-up and needed to have someone come in to recover our basement in a hurry. Winmar rose to the challenge and were fantastic to work with. They were there right away, worked until the job was done, and were easy to get ahold of throughout the restoration process. I would absolutely recommend them for anyone finding themselves in a similar situation.