Abell Pest Control

Good Morning,

I am Joanne Polvi the QA Manager at Misty Mountain.
My experience with Abell was outstandin he was very efficient, friendly, he set up our new facility this week in such a short time, as I have a audit next week. I appreciate all he has done for us in such a short time frame. He answered all my questions.
Thank you

Our family had a bed bug infestation this past Aug. The office staff and on-site technician were very professional and courteous. They did a great job and really helped our family deal with a very unpleasant and stressful infestation. Abell Pest Control (Ottawa) was recommended to us from a friend who had recently had a bed bug infestation. I would also highly recommend Abell to others for any pest control situation.

Called their service line for pest issues for 2 months, asking for our Abell tech to call so I could describe the problems we were having. He would come in on his monthly inspections (we have an annual contract), do the basic service and leave, without resolving our other concerns. Finally, after speaking to the service manager the tech shows up and immediately starts giving me attitude, like somehow it's my fault that he's not responding to our pest concerns. Extremely poor customer service from this tech. Although I've had no problems with the call centre, and the service manager seems competent, I would never recommend Abell while this tech covers the area.

Lawrence’s assessment if our situation re:rodents and his subsequent service and follow up was not only very professional and timely but also rid us if our problem.
We would recommend this service to our friends and family.
Thank you Lawrence

My mother is in a retirement home and was found to have bed bugs. The first company not only did NOT fix the problem, they also left foot marks on the rug. The problem still existed.
Abell was contacted after and Blake the expert came in and educated everyone involved in a friendly, humorous, reassuring way and provided written information to be followed. This made it easier to mitigate the problem.
Blake was punctual for both visits and allowed us to adjust our schedule accordingly. Thanks Blake!

We live in a wooded area and had a 30 year old+ deck off the back of the house. It was home to many mice and other critters, including unfortunately "Templeton"....a rat! Despite the fact that we had the home humanely "sealed" several times to prevent the rodents from getting into the house, they were still finding their way in. We decided that we needed to take definitive action. The deck was permanently removed! Abell to the rescue. They sent us Cesar Carrillo. He is fantastic. He is thorough, well informed, diligent and extremely pleasant. He is working hard to help rid us of the mice and "Templeton"! We are extremely pleased with Abell's and Cesar's service. Thank you!

Last fall I signed-up for the year's service to deal with mice. At first the technician came regularly and all was well - no more mice chewing in the walls keeping me up at night. In the summer, I had an issue with TONS of flies in the house (I was sure it was dead mice in the traps). I called, and called, and called, and NO one would get back to me about when a tech would come out. It took from July to NOVEMBER to get a technician to come out to check the traps. Even then there were missed appointments and they couldn't check everything. I have even been asked to renew my service with them for another year.

Please save yourself the time and expense and look elsewhere. The service has been deplorable.

Abell Pest Control Mississauga is always there for us when we need them. Kamp K-9 Inc. in Mississauga is a huge 18,700 square foot facility for dogs on a large property. Being such a large building and having lots of grass outside, we get little mice, ants, wasp nests, etc. David always comes regularly to check our facility but, even moreso, comes so quickly when we have an issue (i.e. wasps) in order to keep us (and the dogs) safe. Very pleasant and informative. Thanks David for such great service.

I had called another company and they stated there wasn't anyone available to take my but would take my number. I inquired if it would be today - she quoted "I can't guarantee" Nor have they called back its been close to 2 weeks. Very poor customer service.
I called Abell and they were very efficient they listened to the problem and sent someone out w/in a couple of days. The technician (Patrick) was wonderful, very knowledgeable, professional and presented as being committed to customer satisfaction.
Thank You very much - gave us a real peace of mind!

We have had a problem with Thatching Ants in our home for a couple of years, but have not called someone because we thought it was too expensive. Not only was it not expensive, but Jay Santos was able to identify the ants and setup a plan to help us get rid of them.

Jay checks in on a regular basis to see how the ant activity has been in and around our home. He has also come back twice to address our concerns about seeing the little buggers around our house again.

We would recommend Abell and Jay Santos to anyone looking for a great pest control company.