My "new house" has a warped garage door, and in minus 7 degree weather it popped a roller and would neither go up or down (stuck halfway). Needless to say I started investigating repair companies, but as serendipity would have it, an On-Track truck drove right by my house. I flagged down the owner who came over to pop the cord back in and put on my roller again. He also straightened the rails that the former owner had twisted because of hitting the door.
When he was done, the door rolled up and down wonderfully freely, and when I asked how much I owed him, he said "It's Christmastime". This employee should get some kind of recognition- a bonus or something!!
I will certainly consider On-Track when I come to replacing the damaged door for a real door- insulated and with windows.
Thank you- you saved me from a very cold situation!!