Victorian Restoration Co

Masonry & Bricklaying
Toronto ON
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Masonry & Bricklaying
Victorian Restoration Co
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Reviews for Victorian Restoration Co

Average customer rating:
9.7 10 (69 reviews)

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mark from blue circle contracting inc.
mark from blue circle contracting inc.
7 reviews Toronto, ON
10/10

Brick cleaning, brick restoration, tuck pointing and brick replacement

I have been working with Bill and his father for more than 10 years and they have delivered on our projects each and every time. Bill and his team recently helped my landscaping team restore a traditional home in Lawrence Park that included brick cleaning, brick replacement and tuck pointing to reclaim the original design of the home. My clients were thrilled. Victorian is a great strategic partner. On time and on budget always. The best thing about Bill is you know exactly where you are with him because he goes through all of the options and addresses all of your concerns before he starts the work. Mark Somani - Blue Circle Contracting Inc.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Leif and Barb in East york
Leif and Barb in East york
1 review Toronto, ON
10/10

Brickpointing and brick replacement

Our Victorian house had had only had patchy (and poor) brickpointing, repair and replacement done over decades, and quite a few bricks were in very poor shape.

We discussed with Bill the possible courses of action. In addition to examining the varied condition around the house, we discussed the colour of the mortar, and he showed us samples of bricks he would use. This was important to us as we didn't want this to look like a "patch job".

We talked to a number of contractors on a few occasions, and before we settled on Victorian Restoration we asked Bill to drop by a couple more times and answer questions we had. He was prompt in all cases and addressed all our questions.

Without hesitating he gave us references and we went to look at their work.

The project went smoothly and they did a great job. It is even hard to tell where the bricks were replaced, they fit so well. Bill, his dad, and the rest of the crew were done a bit quicker than expected, which was refreshing - for once a contractor allocated an appropriate amount of time for their job.

There were a couple of minor things we wanted done after we fully examined the work (understandable in a big job) and Bill came back and dealt with them properly without any hassles or delays (also very refreshing).

We are very pleased with the work Victorian Restoration did, and want to thank the guys again for a job well done!

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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NICK in TORONTO
NICK in TORONTO
1 review East York, ON
10/10

Front veranda restoration

Victorian Restoration recently did work on my front varanda and I wanted to share my experience.

First, I want to share with you why I chose Bill and his team based on my criteria:

1. Knowledge. I had many questions to ask and Bill gladly answered them all. The other companies I spoke with were rude and it felt like I was being a nuisance to them. Like they were doing me a favour for being there! He also offered me his expert advise and some options as to how the repair could be performed.

2. Honesty. I shared with Bill some general numbers on the other quotes I received and he gave me his honest feedback. Some of the quotes were extremely excessive and others were under priced for what was required which would have resulted in having to get the job done a second time. Either way, it would have been disasterous.

3. Quality. Bill shared with me without having had a chance to ask (I ask a lot of questions) some previous commercial and residential work he completed that I was very impressed with.

During the course of the job, Bill called to let me know that he made a few discoveries and that he wanted to make adjustments on the work that we agreed upon if I was OK with it. When Bill shared with me the details of his findings and his revised proposal, I told him to go for it.

The resulting changes did a few things for me.

1. The job turned out better than I had expected and completed earlier than expected.

2. Bill's recommendtion saved me money on a budget I had planned to spend. BONUS!!

3. My wife loved it.

After completion, I asked Bill why he made the call to me and cut down the cost of the job when we could have easily stuck to the plan and made more.

His response was a breath of fresh air. He told me that it was the right thing to do.

Bill is a very consultative person, honest and fair, delivered results above my expectations, left my house very clean and overall, great to deal with which can be very hard to find when dealing with contractors.

His resulting work on my home has led to 2 referrals.

I highly recommend Bill and Victorian based on my fantastic experience from beginnning to end.

Thanks Bill and team!

Approximate cost of services:
$0.00
Any advice to offer fellow homeowners facing a similar project?
Please get multiple quotes and arrange to have Victorian come and quote last. You will see the difference in the quality of discussion and individuals you are dealing with. Bill is great.
1 of 1 people found this review helpful.
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K Turner in Toronto
K Turner in Toronto
1 review Toronto, ON
10/10

Brick cleaning, Tuck pointing-whole house, replace sills, salvage brick

Professional, talented and straight forward. This portion of our home renovation was painless. Bill and his dad were there as scheduled and the work was completed on time and on budget. The best testimonial is the response from neighbours to the finished product. Two of them have already booked Victorian for work on their own homes. As an added bonus, Bill's suggestions around design issues were bang on. The house looks fabulous thanks to Victorian Restoration.

Approximate cost of services:
$0.00
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EmilM in North york
EmilM in North york
19 reviews North York, ON
10/10

Brick work

I have to admit that this company is the best contractor I've ever hired. The job was impeccable, fast and the results are ,amazing. I cannot thank Bill enough for the work he has done. Lots and lots of years of experience pay off as I have never seen so much dedication to his work.

Let me say again that this team is amazing... from start to finish they were very professional and very knowledgeable.

Job was done as described in the quote. Best quote I've had. Right on time, no problems.. I would highly recommend this company. Clean work, paying attention to details and always asking me if this is like I want/need it... even proposing much better alternatives!

Thank you Bill! it was wonderful doing business with you!

Approximate cost of services:
$0.00
Any advice to offer fellow homeowners facing a similar project?
search no further... Victorian Restoration is the way to go!
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Nathan in toronto
Nathan in toronto
8 reviews Toronto, ON
4/10

Textured brick, cleaning and tuck pointing.

I had the front of my house cleaned and tuck pointed by Bill and his dad (very small job - 1 story brick). As people, they really are great. As contractors I find myself making too many excuses for them because I like them as people.

Bottom line: I can't recommend them. This job was clearly rushed and I am left feeling like an obstacle between them and a bigger project.

Pros:
-Very likeable guys.
-Always returned phone calls.
-Brick colour turned out great.
-Mortar colour they selected compliments brick perfectly.

Cons:
-The Job was rushed, corners were cut (in and out in well under 1/2 day).
-Mortar work is inconsistent and sloppy.
-Damaged my brand new, custom milled, hand railing (tool marks and chemical spillage).
-Scratched paint off aluminum window flashing.
-Left a very big mess. They came back a week later to clean up but not thoroughly.
-Too many excuses.

It was an attractive quote, they had good HomeStars reviews and the competition even recommended them. Not sure what happened here but I did not get the same level of care the other reviews did.

I'm disappointed that I paid to have this done and now I need to spend a weekend chiseling excess mortar out of textured brick and refinishing handrails when another hour or two of prep, cleanup and care would have made the difference.

Approximate cost of services:
$800.00
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Company Response

I appreciate the response, although absolutely false and misleading.
I had a meeting with the homeowner listened carefully to his needs and wants, we agreed upon a price and we started the job earlier than previously planned. Prior to starting the project I explained some issues that I had with the home owner, the windows being brand new I told the home owner that I would cover them witch I did, the damage was done peeling the tape of of the aluminum window, almost impossible to avoid.
As to the sloppy brick work I explained to the homeowner unless you grind and re point a rug textured brick you will not get a smooth finished joint, this was explained on numerous occasions and thought to be understood!
The custom milled hand railed done by the homeowner himself were beautiful and well protected by us prior to washing, unfortunately there is no way we can completely keep out water run off from getting to them 100%.
The clean up was done properly with broom and brush vigorously prior to us leaving the site, I explained that we can not wash up immediately after because the mortar was still wet and we did not want to get it wet causing the mortar to run and ruin.
After the job was completed the homeowner was ecstatic and thrilled on the outcome of the job and even discussed bringing us back to do more work on the side of the house.
At every step of this project the homeowner was brought up to speed on what was going on, we completed this job in a timely manner and provided quality workmanship and expertise, even came back after we received a phone call regarding some clean up issues, and power washed the whole site down completely again.
In a way I appreciate this negative review because nobody is perfect.
We here at Victorian Restoration over the last 31 years of service to some amazing people take pride in our work and strive to offer the best
service and quality workmanship every day.
It's unfortunate that this inconsistent and inappropriate portrayal of our company from a disgruntled and confused consumer leaves me confused and upset because 31 years in the industry and our previous reviews prove us to be better than how we were portrayed in this ill advised review.

Tamara in Trinity-Bellwoods
Tamara in Trinity-Bellwoods
2 reviews Toronto, ON
10/10

Brick paint removal/ cleaning + Tuck pointing

Initial meeting the contractor was punctual,informative and gave us an accurate Quote. Work was performed on time and kept our front yard neat and clean. We are very satisfied with the results. We weren't home when they left the house, Bill followed-up with call to check if we were satisfied - nice touch.
Highly recommend their work! Thanks

Approximate cost of services:
$4,500.00
0 of 1 people found this review helpful.
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CA in Hillcrest Village
CA in Hillcrest Village
2 reviews Toronto, ON
10/10

Brick restoration

Bill always showed up on time, was helpful and accurate in his assessment on the work that needed to be done on my house. He was flexible and agreeable to working with me and answering all my questions.I would gladly call Bill to do more for me.

Approximate cost of services:
$2,000.00
0 of 1 people found this review helpful.
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Dana in the Junction, Toronto
Dana in the Junction, Toronto
3 reviews Toronto, ON

First Review

10/10

Tuck pointing and paint removal on exterior brick

My partner and I highly recommend Victorian Restoration Co, which was recommended by a neighbour who had gotten estimates from nine brick repair companies before choosing this father and son operation. Bill Eggonidis and his Dad have been in business since 1979 and it shows. Bill answered all of our questions, explained exactly what he would do in his quote (which was very reasonable), gave us the addresses of previous exterior work he had done, and came when he said he would. They did a beautiful job of removing the paint from the front exterior of our brick building, cleaned the brick, and replaced damaged brick with perfect matches. Neighbours we hardly know have commented on how great it looks. Moreover, long after we had paid them, we called Bill to ask where they had gotten the replacement bricks they used. Not only did he call us back, Bill dropped by with a sample brick!

Approximate cost of services:
$4,200.00
Any advice to offer fellow homeowners facing a similar project?
Get multiple quotes and ask them all the same questions. You'll be amazed at what you can learn by comparing their answers, and their prices!
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Victorian Restoration Co

Victorian Restoration Co are Historical Century Home Specialists!

Brick & Stone Cleaning - Tuck Pointing Brick Repair - Paint Removal - Pressure Washing
Fully Licensed & Insured - All Work Guaranteed

Our goal is to preserve and meticulously restore Toronto's heritage, historical and brick homes throughout the greater Toronto area.
We provide the proper expertise, knowledge and the skills in order to help preserve and restore Toronto's Residential and commercial Buildings.
Victorian Restoration works closely with Toronto's Historical Board and homeowners with one goal in mind: to properly Restore and preserve Toronto's beautiful and unique brick buildings to their past beauty.

CATEGORIES
Masonry & Bricklaying and Tuck Pointing
PRODUCTS
Brick Cleaning, Tuck Pointing , Brick Repair
SERVICES
--Brick Cleaning Paint Removal-- Pressure washing with a mixture of our specially formulated biodegradable brick cleaning solution to remove atmospheric carbon and dirt stains from brick and stone surfaces without causing damage to existing surfaces, restoring brick and stone to its original beauty. --Brick Repair Tuck pointing-- The mortar joint plays a significant role in the structure and structural integrity of the wall. It holds the bricks together, it bears the compressive weight of the wall just as the bricks, and it keeps water out of the wall. It is also the weak link in the brick wall system because if water is allowed to get past the mortar and into the wall, brick failure may occur such as cracking or popping (spalling). We can completely restore mortar joints by grinding out all existing mortar joints and replacing with new or spot point where needed throughout the brick structure to fill up any holes and cracks to stop any further damage from occurring. Bricks replacement is a necessary maintenance procedure on any home, bricks are cut out and replaced with new or reclaimed brick to match existing shape colour texture and size.
SPECIALITIES
Brick Cleaning
WEBSITE
http://www.victorian-restoration.com/
YEAR ESTABLISHED
-37
NUMBER OF EMPLOYEES
-3
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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