Victorian Restoration Co

Masonry & Bricklaying
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Tuck Pointing
Victorian Restoration Co
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93%

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Reviews for Victorian Restoration Co

Average customer rating:
9.6 10 (53 reviews)

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Cathy and Don in East York
Cathy and Don in East York
1 review Toronto, ON
10/10

Tuck Pointing and Replacement of Bricks

We hired Bill and his company to repair the mortar and replace a few damaged bricks on our 90-year-old home. He explained the job and quickly provided a quote. He was very pleasant. While he estimated it would take two days, he and his colleague took less than a full day to complete the job. They were very courteous.
I was very pleased with the work, however, it is my partner who has very high standards. He was thrilled. You cannot tell where new bricks were inserted and it looks original - but better because original would be 90 years old.
The clean-up was also impeccable. I've already recommended Bill to a friend and neighbour, who commented that his quote was very good.

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Company Response

Thanks for the wonderful review guys!
It was our pleasure dealing with such amazing clients
Much appreciated

Private User
Private User
Private User reviews Toronto, ON
10/10

Pointing and replacement of spalling Victorian bricks

We have a Victorian house which required pointing and replacement of spalling bricks in places. Bill and his team did a great job matching the colour of the century bricks and the colour of the mortar. They did such a good job around the front door, it was hard to tell which was an original brick and which was new. The team is always friendly and professional. Their prices are also highly competitive.

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Company Response

Such a beautiful victorian, it was our pleasure!

Caroline in High Park
Caroline in High Park
5 reviews TORONTO, ON
10/10

Brick and mortar repair to Victorian House

Bill and his team did a wonderful job on my 135 year old house. They did a careful examination, gave me an accurate quote, and then did a beautiful job replacing and repairing the brick work. They were prompt courteous, and very attentive to details. I also appreciate the depth of knowledge that Bill brings to his craft. I recommend them without hesitation.

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Company Response

Thanks for the kind words!

christine attard in Toronto
christine attard in Toronto
2 reviews Toronto, ON
10/10

Brick cleaning /Repair

Excellent work, very professional, arrived on time and very up front and honest about the work to be done. We were very pleased with the workmanship. Our house is a 103 year old bungalow, and some of the brick in the front was falling apart. Bill and his team did a great job repairing the brick, and enhancing the colour. We would not hesitate to refer this company to our friends and family!! Thank you

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Company Response

Thanks so much,

bmiladin
bmiladin
2 reviews Toronto, ON
10/10

Brick Cleaning

We hired Bill to clean the brick of our century old home in the Moore Park area. Bill was very professional from the start - was very informative when we met him for the consultation, answered all of our questions and concerns, and gave us a competitive quote.

We hired him for the job, and he delivered in every aspect. He even accommodated our schedule, came on time and did a fantastic job. We were quite impressed by his professionalism and the quality of his work. I would highly recommend Bill to anyone.

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Company Response

thanks for the review Bojan. My regards to your wonderful neighbor of yours:)

Will in Toronto
Will in Toronto
1 review Toronto, ON
10/10

Brick restoration

We called Victorian restoration to perform some repairs on brick that has shifted in our 100+ year old Victorian row house.

They were courteous and completed the job ahead of schedule. The restoration was done to my satisfaction and it was a pleasure to deal with them.

1 of 1 people found this review helpful.
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Company Response

Thanks Will, it wasmy pleasure dealing with you!

liam
liam
11 reviews Toronto, ON
0/10

Paint removal, tuckpoint/brickwork repair

Based on Homestars reviews & several good initial visits, we hired Bill of Victorian Restoration to remove paint from our brick facade and tuckpoint/repair any damage that process exposed.

He suggested breaking the work into 2 parts— the majority of the cleaning right away, then cleaning smaller additional areas & repairs after the porch was demolished.
At this point, we were satisfied with Bill’s work and had no reason not to trust him. So, we paid him IN FULL upon completion of the first phase of work (even though the secondary cleaning & the repairs were still undone).

At that time we also hired him to install 4 steel lintels to support the brick above new basement window openings, replace some damaged bricks, and rebuild a 4 foot brick column for the new porch. We paid a $2500 deposit for this new work.

After weeks of excuses and delays (which held up our other trades and slowed the project as a whole) Bill dropped off 2 guys on a Sunday morning. Their repairs were shoddy (see photos) and the new column looks like the leaning tower of pisa. Very poor quality work. Though Bill himself showed up a few times to “start work on the lintels” (after more cancellations & no-shows, again causing delays for other trades) he always found some reason that he could not do the work— he asked for more detailed instructions from our engineer (though the original drawings were sufficient), he needed our carpenter to further prep the area, etc; this went on for weeks. Some of his excuses may have been legit, but most were not. All of them slowed our project down & cost us money. In spite of the fact that we obliged him by paying other people to prep the entire area, had additional engineers reports done, etc. Bill only ever installed 1 of the 4 lintels. He abandoned this job and kept our $2500 deposit.

In the end, Bill also never completed the second phase of cleaning & small repairs, for which he had been PAID IN FULL. He never contacted us to explain or discuss & would not take our calls or return our repeated messages. In our last message left for Bill we made clear we’d be reviewing him poorly should he not reach out - that was more than a week ago.

Left with no further recourse, we hired a real mason to re-do his poor work & finally install the lintels. They had no problem understanding & completing the original engineers directions. They removed & redid nearly all of Victorian Restorations work at FAR LESS COST & FAR BETTER QUALITY. I only wish we had met them before we met Bill.

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Company Response

It is disappointing how people like this can go on a public forum and ruin what is otherwise a great service and tool for homeowners to get an honest and truthful opinion about other businesses.
Our reviews and relationships with our clients speak for themselves.
Good luck in the future to you and your family Liam, and thank you for your review.

Kate G from Toronto
Kate G from Toronto
4 reviews Toronto, ON
10/10

Removal of exterior paint on brick

We re-bricked the front of the house after havinghe sun room removed and discovered that the old brick was previously painted a horrendous aqua colour. This resulted in our house having two aqua racing stripes right in front. Called up Bill to see if he could do the job. He was a bit hard to get a hold of, though I'm not surprised because he did a great job and washed the entire face of the house so that all the brick would match in colour. Very happy with how it turned out.

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Company Response

Hey Kate, i miss the racing stripe:) thanks for the review!

Private User
Private User
Private User reviews Toronto, ON
10/10

What a nice guy

I love the job he did on my house it looks fantastic. I did not recognize it when I drove by. He was so honest with us and we really appreciated it. I would not hesitate to use him again. He recently came back to do a few areas for me that were not exposed before and did it for no cost. He said donate to a charity.
He truly restored my faith that there are good and kind people out there.
Thank -you after having so many bad experiences with contractors you truly made my day.

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Company Response

Looking forward to working with you again!

Barbara  Toronto
Barbara Toronto
6 reviews Toronto, ON
10/10

Repair, rebricking of interior chimneys

Bill has done some extensive exterior work for us in the past. He was kind enough ti come and do several small, but definitely needed jobs before we start on some major renos. We really appreciate that he coukd get these done for us. Great job and very little mess for such a messy indoor challenge

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Company Response

Thanks Barb, keep up the great work on that beautiful Victorian gem!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Victorian Restoration Co

Victorian Restoration Co are Historical Century Home Specialists!

Brick & Stone Cleaning - Tuck Pointing Brick Repair - Paint Removal - Pressure Washing
Fully Licensed & Insured - All Work Guaranteed

Our goal is to preserve and meticulously restore Toronto's heritage, historical and brick homes throughout the greater Toronto area.
We provide the proper expertise, knowledge and the skills in order to help preserve and restore Toronto's Residential and commercial Buildings.
Victorian Restoration works closely with Toronto's Historical Board and homeowners with one goal in mind: to properly Restore and preserve Toronto's beautiful and unique brick buildings to their past beauty.

CATEGORIES
Masonry & Bricklaying and Tuck Pointing
PRODUCTS
Brick Cleaning, Tuck Pointing , Brick Repair
SERVICES
--Brick Cleaning Paint Removal-- Pressure washing with a mixture of our specially formulated biodegradable brick cleaning solution to remove atmospheric carbon and dirt stains from brick and stone surfaces without causing damage to existing surfaces, restoring brick and stone to its original beauty. --Brick Repair Tuck pointing-- The mortar joint plays a significant role in the structure and structural integrity of the wall. It holds the bricks together, it bears the compressive weight of the wall just as the bricks, and it keeps water out of the wall. It is also the weak link in the brick wall system because if water is allowed to get past the mortar and into the wall, brick failure may occur such as cracking or popping (spalling). We can completely restore mortar joints by grinding out all existing mortar joints and replacing with new or spot point where needed throughout the brick structure to fill up any holes and cracks to stop any further damage from occurring. Bricks replacement is a necessary maintenance procedure on any home, bricks are cut out and replaced with new or reclaimed brick to match existing shape colour texture and size.
SPECIALITIES
Brick Cleaning
WEBSITE
http://www.victorian-restoration.com/
YEAR ESTABLISHED
-37
NUMBER OF EMPLOYEES
-3
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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