We hired Bill and his company to repair the mortar and replace a few damaged bricks on our 90-year-old home. He explained the job and quickly provided a quote. He was very pleasant. While he estimated it would take two days, he and his colleague took less than a full day to complete the job. They were very courteous.
I was very pleased with the work, however, it is my partner who has very high standards. He was thrilled. You cannot tell where new bricks were inserted and it looks original - but better because original would be 90 years old.
The clean-up was also impeccable. I've already recommended Bill to a friend and neighbour, who commented that his quote was very good.

We have a Victorian house which required pointing and replacement of spalling bricks in places. Bill and his team did a great job matching the colour of the century bricks and the colour of the mortar. They did such a good job around the front door, it was hard to tell which was an original brick and which was new. The team is always friendly and professional. Their prices are also highly competitive.

Bill and his team did a wonderful job on my 135 year old house. They did a careful examination, gave me an accurate quote, and then did a beautiful job replacing and repairing the brick work. They were prompt courteous, and very attentive to details. I also appreciate the depth of knowledge that Bill brings to his craft. I recommend them without hesitation.

Excellent work, very professional, arrived on time and very up front and honest about the work to be done. We were very pleased with the workmanship. Our house is a 103 year old bungalow, and some of the brick in the front was falling apart. Bill and his team did a great job repairing the brick, and enhancing the colour. We would not hesitate to refer this company to our friends and family!! Thank you

We called Victorian restoration to perform some repairs on brick that has shifted in our 100+ year old Victorian row house.

They were courteous and completed the job ahead of schedule. The restoration was done to my satisfaction and it was a pleasure to deal with them.

Based on Homestars reviews & several good initial visits, we hired Bill of Victorian Restoration to remove paint from our brick facade and tuckpoint/repair any damage that process exposed.

He suggested breaking the work into 2 parts— the majority of the cleaning right away, then cleaning smaller additional areas & repairs after the porch was demolished.
At this point, we were satisfied with Bill’s work and had no reason not to trust him. So, we paid him IN FULL upon completion of the first phase of work (even though the secondary cleaning & the repairs were still undone).

At that time we also hired him to install 4 steel lintels to support the brick above new basement window openings, replace some damaged bricks, and rebuild a 4 foot brick column for the new porch. We paid a $2500 deposit for this new work.

After weeks of excuses and delays (which held up our other trades and slowed the project as a whole) Bill dropped off 2 guys on a Sunday morning. Their repairs were shoddy (see photos) and the new column looks like the leaning tower of pisa. Very poor quality work. Though Bill himself showed up a few times to “start work on the lintels” (after more cancellations & no-shows, again causing delays for other trades) he always found some reason that he could not do the work— he asked for more detailed instructions from our engineer (though the original drawings were sufficient), he needed our carpenter to further prep the area, etc; this went on for weeks. Some of his excuses may have been legit, but most were not. All of them slowed our project down & cost us money. In spite of the fact that we obliged him by paying other people to prep the entire area, had additional engineers reports done, etc. Bill only ever installed 1 of the 4 lintels. He abandoned this job and kept our $2500 deposit.

In the end, Bill also never completed the second phase of cleaning & small repairs, for which he had been PAID IN FULL. He never contacted us to explain or discuss & would not take our calls or return our repeated messages. In our last message left for Bill we made clear we’d be reviewing him poorly should he not reach out - that was more than a week ago.

Left with no further recourse, we hired a real mason to re-do his poor work & finally install the lintels. They had no problem understanding & completing the original engineers directions. They removed & redid nearly all of Victorian Restorations work at FAR LESS COST & FAR BETTER QUALITY. I only wish we had met them before we met Bill.

We re-bricked the front of the house after havinghe sun room removed and discovered that the old brick was previously painted a horrendous aqua colour. This resulted in our house having two aqua racing stripes right in front. Called up Bill to see if he could do the job. He was a bit hard to get a hold of, though I'm not surprised because he did a great job and washed the entire face of the house so that all the brick would match in colour. Very happy with how it turned out.

I love the job he did on my house it looks fantastic. I did not recognize it when I drove by. He was so honest with us and we really appreciated it. I would not hesitate to use him again. He recently came back to do a few areas for me that were not exposed before and did it for no cost. He said donate to a charity.
He truly restored my faith that there are good and kind people out there.
Thank -you after having so many bad experiences with contractors you truly made my day.

Bill has done some extensive exterior work for us in the past. He was kind enough ti come and do several small, but definitely needed jobs before we start on some major renos. We really appreciate that he coukd get these done for us. Great job and very little mess for such a messy indoor challenge