Aquaguard Injection & Waterproofing

Waterproofing
Oakville ON L6P 0C3
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Waterproofing
Aquaguard Injection & Waterproofing
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97%

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Reviews by rating (past 12 months)

Reviews for Aquaguard Injection & Waterproofing

Average customer rating:
10 10 (63 reviews)

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Private User
Private User
1 review Milton, ON
10/10

Foundation crack leak

Had a foundation crack that was a small intermittent problem leak over the years, but really showed itself this 2021 fall with so much rain. The team was quick to respond and fixed the leak by squeezing this repair in because a cancellation by someone else occurred. I am very pleased with this leak fix.

The cool part is that this company had previously fixed another part of the basement (under previous owners). Since I had the warranty/ documentation and was able to see that the fix was a success after all that time (10 years), it felt like a no brainer to use this company again.

I do have another crack (non leaking) that I want fixed when the time is right, needless to say I will call this company again.

Approximate cost of services:
$600.00
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Company Response

Thank you so much for your terrific review. We highly appreciate the trust that you have placed in us and we promise never to take it for granted. Our team takes great pride in providing the best customer service we possibly can and feedback such as yours it truly validating. Thanks again for your confidence in AquaGuard!

Truck5
Truck5
0 reviews Newmarket, ON
10/10

basement leak

We had problems with 3 cracks in our basement wall causing water leaks during high rainfalls. We contacted Aquaguard and sent them pictures of the problems. They responded quickly and were able to tell us what kind of repairs were needed, the cost and the expected time required for the repairs. They were efficient, clean and polite and we have had no problems since.
I would highly recommend them.
Sue MacKenzie

Approximate cost of services:
$1,500.00
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Company Response

Thank you Sue for taking the time to post your comments. The clear and concise details you share are helpful because they summarize AquaGuard's business practices - effective and professional. We are happy you found the entire process relatively seamless and that your experience was a positive one. Thanks again for your valued recommendation!

10/10

Basement crack in wall

This is the 2nd time I have used this company. They are very nice to deal with. Came the next day after a cancellation. The tech Marco and Luc were super nice guys. Very professional and did a good job. And cleaned up after. I would recommend them highly and will continue to use them for future needs if ever required.
Also Paula who took my call was so friendly and kind.

Regards
Sheldon Fernandes

Approximate cost of services:
$709.00
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Company Response

Thank you so much for your comprehensive review, Sheldon. The comments you shared help others in our community make an informed decision when they are faced with basement water leaks and are not sure which waterproofing company to hire. As you point out, homeowners can be confident that in choosing AquaGuard Injection & Waterproofing they are in great hands. Being of service to you on both occasions was a pleasure and a privilege. Thanks again Sheldon.

Don
Don
1 review Oakville, ON
10/10

Foundation Leaks

Luc came and assessed the problem and went to work fixing the cracks.He was very diligent in completing the job in the timeframe he had projected and his cleanup was an improvement to the basement!!!!

Luc was also a referral from my neighbor who was very pleased.

I would recomend him 100%

Approximate cost of services:
$1,200.00
2 of 2 people found this review helpful.
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Company Response

Thank you so much Don for posting your review. We are delighted by your unequivocal endorsement of our company and by your approval of our work, right down to our housekeeping skills! A great big "thank you" goes out to your neighbour as well for referring us to you. We certainly enjoyed being of service to you both and look forward to more referrals in the future should the need arise. Clients like you make our work enjoyable and hearing comments such as yours truly makes our day. Thanks again Don!

Dexter in Maple
Dexter in Maple
1 review Mississauga, ON
10/10

Professionalism!!

Luc showed up right on time. Immediately he was set up and simultaneously working on 2 cracks. Luc was very easy to talk to and made the whole experience relaxing. You could see his years of experience as he went about the task on hand. I feel really good that I chose Aquaguard to address my crack repairs.

Approximate cost of services:
$1,200.00
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Company Response

Thank you for your review Dexter. We are honoured to have been selected by you and gratified that you were happy with your choice. At AquaGuard client satisfaction is a huge priority and this is why we only employ full-time experienced technicians and never sub-contract our work. Everyone on our team works diligently to earn the trust and respect of our much valued clients because without them, we would not be here. Thanks again Dexter for your words of encouragement and affirmation and enjoy your dry basement!

Private User
Private User
Private User reviews Newmarket, ON
10/10

tie rod leak

I had a persistent leak and aquaguard was my second opinion. The first company had the equipment to dig out my side yard, so they were determined to do so --asking for 10-15K.

Aquaguard said they could fix it and although they had to come back and fix more after a heavy rain, they were neat, professional and prompt to reply. Very happy with the service and relieved to not have to dig out mature hedging.

Approximate cost of services:
$700.00
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Company Response

Thank you for sharing your experience. We are pleased you were happy with our services and conduct. At AquaGuard Injection & Waterproofing we come by our reputation through honesty and hard work and we will never compromise our integrity for the sake of making extra money. We are interested in satisfied customers so we will always sell our clients the best and most cost-effective solution(s) for their water ingress problems. To do otherwise is unethical and unprofessional. Thanks again for your awesome review!

Private User
Private User
Private User reviews Newmarket, ON
10/10

excavation and waterproofing

Luc and the AquaGuard team excavated and waterproofed two basement walls of our house. They were very organized in starting the job. They were efficient and careful during the job. They were tidy and cleaned up well at the end of the job. They patiently answered my questions during the job. They did a great job starting and finishing the process in two days.

Approximate cost of services:
$15,000.00
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Company Response

We are gratified by your glowing review and delighted that you appreciated both the services we provided and the team members who delivered them. At AquaGuard Injection & Waterproofing we take our clients' satisfaction seriously so we ensure that they receive our very best and have a positive experience each and every time. Thank you for taking the time to send us such a great affirmation!

Marilyn in Toronto
Marilyn in Toronto
4 reviews Aurora, ON
10/10

Waterproofing

We were extremely satisfied with the work completed by this company. Fast, efficient and a job well done. We would highly recommend this company to fix those pesky basement leaks!

Approximate cost of services:
$600.00
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Company Response

Thank you so much Marilyn for reviewing our basement waterproofing services. Reviews like yours help others make an informed decision about the right company to hire. Thanks again!

Tim from Richmond Hill
Tim from Richmond Hill
10 reviews Richmond Hill, ON
10/10

foundation cracks

Our unfinished basement has 4 cracks in the foundation walls. I wanted to repair them to prevent potential leaks. One of the cracks appeared to have been patched in the past and had to be re-sealed properly.
Luc from AquaGuard arrived on time and was able to finish the job within about 4 hours. I am very happy with the results!

Approximate cost of services:
$2,400.00
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Company Response

Thank you Tim for posting a review about the positive experience you've recently had with our company. Leaking foundation cracks cause stress for a lot of people so knowing who to call to get one fixed is a blessing. Thanks again for posting a review about our crack injection services!

Gary in Milton
Gary in Milton
0 reviews Milton, ON
10/10

Very Satisfied with Foundation Crack repair

Our home is 14 years old. A couple of years ago we discovered a crack in the corner of our foundation from halfway down the wall to the basement floor. Whenever we had a lot of rain it would drip and when unattended to, caused quite a bit of pooling in the corner. Thank God our basement is unfinished. We contacted two different companies and Aquaguard responded immediately to our request. The other 5 star company acknowledged our request but never followed up with us. Luc from Aquaguard gave us an estimate based on the photo and description we sent and explained exactly what he could do for us. He was able to come earlier than our scheduled time and called us to see if we were ready for him. He was very polite, kind and precise. Practiced COVID-19 PPE precautions and distancing to the fullest. He told me he's been doing this for about 18 years. After taking a look in person he told me exactly what he was going to do. When doing his inspection he discovered another connected crack in the foundation that I had which was quite severe. He repaired this for a reasonable additional cost and it was well worth it. Clean up was good. I delayed this review for a couple of weeks because I wanted to see it rain first to make sure everything was good. It rained quite a bit since then and not one drop of moisture. Money well spent. Don't play with other companies if they don't get back to you in a reasonable time. Please contact this guy, he is seriously good and very professional. I would hire him in a second for any new foundation issues and give him my highest recommendation.

Approximate cost of services:
$785.00
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Company Response

Thank you Gary for leaving us such a detailed and candid review. We are glad to have merited your approval and your business. At AquaGuard Injection & Waterproofing our clients are our best asset and we work hard to earn their trust and their recommendations. We are not happy unless our clients are satisfied that their waterproofing problems have been fully resolved for the best possible price. Once again Gary, we thank you for your time and your confidence in us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aquaguard Injection & Waterproofing

Aquaguard Injection & Waterproofing If you have a crack in your foundation or your basement is wet and leaking call the experts you can trust for quick and inexpensive repairs. At AquaGuard Injection, waterproofing is our specialty and it is the only service that we offer. We can provide you ...
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