I cannot say enough positive things about my recent experience with Action Restoration.
Patrick and his crew responded immediately when I called about leak that was spreading across my basement carpet. Not only did the crew help to divert drainage water away from my house, but the owner himself, Patrick, took on the onerous job of vacuuming the water out of the carpet himself since I didn't own a wet-dry vac. He was soaked when he was done, but didn't flinch at the prospect of helping out a customer in need!
Action Restoration provided me a timely estimate of the work that would need to be conducted to waterproof my 70-year old block-foundation house in the Billings Bridge area. Action Restoration's estimate was $4K to $6K cheaper than two other companies I contacted! On top of this, the other companies would not help me move away any of my landscaping or decking. Action Restoration had no problem addressing this. I could have easily spend another $10K hiring carpenters, gardeners, masons, and pavement contractors to help repair my property after the work was completed, but Action Restoration took care of all of it for me. The process was seamless.
I genuinely feel that Action Restoration, and in particular it's owner, Patrick, really cares for their customers. Patrick and his crew worked efficiently to waterproof my home. Patrick updated me every day as to the progress and never left me in dark.
Patrick is up-front and honest about any issues, and always puts his customer first. I felt in very good hands with Action Restoration and never felt like I was being taken advantage of, even though I was in a very stressful and vulnerable position.
The crew is professional and the owner works alongside his crew! Needless to say, when you're faced with foundation issues and water infiltration, it is very stress-inducing, and that last thing you need is additional stress caused by shady contractors. I had absolutely no such concerns with Action Restoration.
My house is now water tight and looks as good as new! Action restoration did an amazing job restoring the stonework that had to be dug up as a result of the foundation work. They even helped me use some of the large boulders they dug up to landscape my back and front yard. I have absolutely zero regrets hiring Action Restoration! I would absolutely recommend them for your foundation/waterproofing/masonry jobs!!