Jensen Windows

Windows & Doors Installation & Service
9 Thorpe St Dundas Hamilton ON L9H 1K2
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76%

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Reviews by rating (past 12 months)

Reviews for Jensen Windows

Average customer rating:
8.5 10 (13 reviews)

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Golanul in Stoney Creek
Golanul in Stoney Creek
1 review Hamilton, ON
10/10

Door installation

Thank you Jensen Windows!! Love, love my new side door. Anita is awesome...her advice, patience and going above and beyond was greatly appreciated. We will be calling back for the front door:) And will be asking for Chris to install....he is professional, neat and answered all my inquiries. Thank you again!!!!!

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Company Response

Thankyou so much so much for the kind review!

Aleks Woszczyna from Hamilton
Aleks Woszczyna from Hamilton
3 reviews Hamilton, ON
10/10

front door

Seamless and enjoyable. Anita was more than helpful in her reccomendations, suggestions and knowledge. She has great communication and follows up with beautiful flowers as a thank you.
We very happy.
I have recommended her and will be calling her back for our back patio door.

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Company Response

Thanks Aleks. It's always nice when a customer takes the time to send a thank you note. Thank you once again for this, and I will be sure to pass it on for Anita to read as well.

Darlyne from Dundas
Darlyne from Dundas
1 review Dundas, ON
10/10

Doors

I would like to thank the entire team of Jenson windows, the experience is always wonderful, from the time of ordering to the installation it is seamless, you make the process a easy as possible and I would not go any were else!
Thank you Anita, Pete, and Chris
Thank you
Darlyne Mills

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Company Response

Thank you Darlyne for taking the time to write this kind review. Pete Jensen

David in Dundas
David in Dundas
7 reviews Dundas, ON
10/10

New exterior screen door

We have had Jensen do work for us before...new windows and so we went back to them for an new exterior door on the front of the house. It matches very well the colour of the windows. They put it in with no fuss or muss and it has functioned very well. Well worth buying local.

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Company Response

Thank you very much for your lovely review David! Pete Jensen

Helen Witkowski from Hamilton
Helen Witkowski from Hamilton
2 reviews Hamilton, ON
10/10

Basement Windows

Jensen Windows replaced all my original wooden basement windows with much care and attention. Even the interior wood trim was finished with much attention to detail. When compared to my neighbours new basement windows, Jenson's workmanship and quality was superior. Highly recommend them! - HW

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Company Response

Thank you Helen for your very kind review! Pete Jensen

David in Dundas
David in Dundas
7 reviews Dundas, ON
8/10

Windows for the entire house

I had Jensen come and give us a quote and also got others. They were not really the lowest but it is a local firm to Dundas and they were very close. They did a great job and others on our street have used them as well.

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Company Response

Thank you David for your wonderful review!

Pete Jensen

D. Cameron in Dundas
D. Cameron in Dundas
1 review Dundas, ON
10/10

Installation of windows

I would like to record my great satisfaction with the windows I have received from this company. The installers arrived on time and swiftly and professional put the windows in. I also appreciated the input of the sale rep who suggested changing the colour of the wndow surround to match the rest of the house. She was absolutely right. The biggest bonus is how easy they are to clean. I had to struggle with the old ones. I really appreciated the sales rep coming by the next week to see if I was happy with the windows--I still am.

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Company Response

Thank you very much for the review! It always makes us happy when we have a satisfied customer!

Pete Jensen

B Prowse in Dundas
B Prowse in Dundas
2 reviews Dundas, ON
10/10

Windows

About 10 years ago, we had Jensen Windows in to replace our "builder quality" windows in the dining room and living room. We were so happy with their windows, that we decided to get them in again.
This time we had all the windows replaced on the second floor. The windows were installed in no time at all. The guys were very professional and set about their work right away. At the end of the job, they proceeded to clean up all the debris from the installation.
Since I have had consistently excellent service from Jensen Windows, I recommend them to anyone I know who needs windows.

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Company Response

Thank you for the wonderful review!
Pete Jensen

w veira in Etobicoke
w veira in Etobicoke
2 reviews Etobicoke, ON
10/10

Windows & Doors

I recently had Jensen Windows install numerous windows and 2 doors. I was impressed with the time the representative took with me to review the numerous window options. They installed the windows on the dates scheduled for installation. The installers were pleasant, hard-working and respectful. The windows look great and the house is now so much warmer. 10+. I highly recommend this company and would have no hesitation in ordering windows and doors from them again.

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Company Response

Thank you for your wonderful review! It gives us great satisfaction that you are happy. Not only will your home feel much more comfortable, being warmer, you will also enjoy many years of reduced energy costs.
Pete Jensen

Jay in Dundas
Jay in Dundas
1 review Dundas, ON
0/10

Living room window replacement

I am currently sitting in front of my Jensen living room window. This window is of such low quality and so badly installed that I will have to plastic over it for winter. The window is no better insulting than the original old window. Jensen has been back many times to repair this faulty product from cracking in the frame to outright replacement of actual panes. When they screwed the locks into the frame (the windows are built without locks) they screwed right through the frame and screw tips caught the seal every time I opened and closed the window.
We had to pay extra for a crappy, tiny sill that most companies would include a better version of standard.
The work was sloppy and the product quality lousy. I deeply regret using Jensen especially after having another company install other windows and demonstrate what competent workers and quality products are like. If I listed everything that went wrong with the installation and window I would be writing a short story.
Avoid Jensen Windows at all cost.

1 of 2 people found this review helpful.
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Company Response

Upon receiving this review, we were very concerned. We checked our database (which always includes first names) under the name Jay in the Dundas area. Two customers appeared, which when contacted, were extremely happy with the work we did. Here at Jensen Windows, 100% customer satisfaction is of utmost importance to us, so I would urge you to please contact me directly at 905-628-3882 to give us an opportunity to address the issues/concerns you mentioned.
Just as a note, all of our operating windows come with locks and our installers are full time employees with many years of experience.

Pete Jensen

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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