Ottawa Tree Surgeons has helped us immensely through the last five years with our 60 year old, backyard, Norway Maple tree. In 2017 a major limb fell across the utility wires with other smaller sections damaged as a result. Ottawa Tree Surgeons addressed this in their typical friendly and efficient manner. Their arborist, Robert Kok, noted at the time that major limbs were suffering from sunscald and decay and could represent a risk to our house; so, with regret, he recommended removal of the tree. Even so, we stubbornly wanted to preserve it for the lovely shade and cooling effect it provided in the summer months. In 2019 we asked Ottawa Tree Surgeons to assess the tree again with our intention to delay its ultimate fate for a few more years. With this in mind, Ottawa Tree Surgeons other arborist, Steven Chapman, recommended cabling and bolting the two major limbs together for mutual support and canopy thinning to reduce the wind load on the tree. This was done in a skillful and professional manner by their wonderful crew. This brings us to April 2022 when we finally accepted the fact that our beloved tree had to be removed, so naturally we called Ottawa Tree Surgeons. Steven assessed the tree again, noting the sunscald reported earlier and the presence of cankers as well. He explained that they much prefer to preserve and maintain trees rather than remove them but, because they had a history with us and our tree, and even though removal is always the last resort, it clearly had to be done in our case. Steven and the crew arrived at 7am fully outfitted with proper protective equipment. With one agile team member scaling the tree and carefully removing limbs one at a time, the others on the ground wielded chainsaws and prepared the branches, limbs and then trunk sections to be taken away. We marveled at how coordinated the five of them were; like an orchestra playing a symphony. After several hours of hard work our tree was gone, the trunk was ground, and all the debris was blown and raked into bins, leaving a clean and tidy worksite. Steven graciously took a moment to empathize with our loss but also to encourage us in our search for a new tree, or trees, to grace our backyard. We commend Ottawa Tree Surgeons for their skill, workmanship, professionalism and friendly manner. This appreciation extends to Nathalie in the office, who is a master communicator and an ace scheduler. Needless to say, Ottawa Tree Surgeons has our highest recommendation!
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