- Approximate cost of services:
- $350.00
- Company Response
Thank you Amy. Mitchell is a top notch Electrician and an all round nice guy. It was our pleasure to serve you, and we look forward to helping again in the future when you need us.
Thank you Amy. Mitchell is a top notch Electrician and an all round nice guy. It was our pleasure to serve you, and we look forward to helping again in the future when you need us.
Thank you Jamie. We appreciate the review, and we know you will enjoy your new EV. We look forward to helping you again when you need us.
misleading quote - bait and switch
* We do not mislead our clients, ... our goal is to provide excellent, on time service, solve electrical issues and make your home or business safe. It was made very clear on your initial call to our office that our service call is $189, and that diagnostics and repairs ARE EXTRA. Our Electricians and Apprentices are experts at troubleshooting, and you had 1 Electrician and 1 Apprentice at your location that day solving your electrical problems. After an initial confirmation of scope of work and assessment, and BEFORE proceeding with any work .....you were advised of the additional investment costs involved, and you told our Electrician to proceed. This has always been our standard method of operating. We let our clients know the investment before the work begins. The problem with your lighting was solved, new switches were installed to replace existing , and our Electrician investigated another smoke alarm in a seperate dwelling unit, and a repair was made to damaged connections. Our GPS tracking system shows our work van on site from 9:10am to 11:02am.
Upgrade electrical service to 200 w, Outlet for ev charger
Thank you Private User for sharing your experience. We agree with your comments, and agree that there is no replacement for peace of mind, and it is important for your safety and security to hire a Licensed Electrical Contractor that can obtain the required permits. We think all our staff does a great job every day, and although we are not always perfect, our intentions are always to be the best that we can be. We appreciate your comments , and Thank you for choosing Captain Electric. ...... Enjoy your new Electric Vehicle !
Smoke alarms are an important part of your home's safety system , and they need to be maintained.....and replaced at least every 10 years. We hope this solves your false alarm issues, and Thank you for the review.
My first bad review on homestars!
Hi al from Ajax. Your concerns are noted...
We did apologize for being late...... we are humans with real life problems and situations like everyone else, and are on time over 98% of the time. We did decrease the service call of $139 down to $89 (HST is Extra) We maintain a 92% success rate of "on the spot" repairs ..... this is not always the case, and in your circumstance with that particular 2 pole GFCI breaker, we did not have it on the service van.
We are sorry for not immediately answering your call to the office. Both client care representatives must have been on the phone at the time, and we would never ignore our clients or block their calls.
To be clear to the Public.... A Master Electrician must ALSO be a Licensed Electrical Contractor, or work for a Licensed Electrical Contractor to legally perform electrical work in Ontario, Canada, ..... AND they must obtain a permit as required by code. ( see section 2 of the current Ontario Electrical Safety Code )
For your own safety, security and liability concerns... Please confirm with the Electrical safety Authority of Ontario that the installer of your replacement breaker obtained the required permit for this installation.
The replacement solution that we offer includes parts, labour, the required permit and warranty. The cost of operating a legitimate Electrical Service Company has risen dramatically over the past few years, and YES .... we operate a medium size company with a substantial overhead that has been maintained for 32 years.
We are always clear with how we operate, from the initial call, to the on-site assessment. Our excellent Client Care representatives are not Electricians and we always explain that an initial on site visit is required to confirm conditions, components and permit costs to legally complete the work.
Ensuite Shower Stall Light Replacement
Shower lights are awesome,....and once you have one, you want it always to be working. Thank you for the review... and we are happy that you are happy. !
Treat others the way YOU want to be treated, That's one of the things we talk about at our company meetings, and our people take it to heart. Thank you D.C. for your posting, and we enjoyed working with you to complete your lighting project.
great company to have work on your home
Thank you Private User. We strive to be the best we can be , everyday. We think our Electricians are among the best as well. We appreciate the review.
new potlight in theater room were cheap and great quality
Thank you KyleYira950. We strive to eliminate all holes , or at least keep them to an absolute minimum. It's not always possible to complete a lighting installation without holes,.... but happy that it worked out in this instance, and happy they have individual controls. Thanks again for the review.
Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.