Captain Electric

Electricians
1885 Clements Road Unit #267 Pickering ON L1W 3V4
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Electricians
Captain Electric
Star Score
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96%

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Reviews by rating (past 12 months)
Best of the Best '22 
Best of Award '22 winner 13 timesBest of the Best '22 Best of Award '22winner 13 times

Reviews for Captain Electric

Average customer rating:
9.8 10 (354 reviews)

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Zavad
Zavad
1 review Whitchurch Stouffville, ON
10/10

Fantastic Service

I cannot recommend Capt Electric more highly. From the easy and professionalism of booking the service to the job being done. Kevin and team did a great job, not only with the job (installing ceiling fan where the support was sketchy) but with inspecting other areas of concern (with no cost) and giving us an estimate. The estimate came with a pro/con view of what was best. No hard sell and honest advice. Yes, the price for jobs is set and not open to negotiation but no worries, it was very reasonable. No gauging here and honest, professional job. Highly recommend!!!

Approximate cost of services:
$300.00
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Company Response

Thank you Zavad. We want our clients to be as informed as possible. With the increase in Electric Vehicle Charging, and many people adding Hot Tubs and Swim Spas, there is a need to consider future Electrical requirements carefully. We look forward to helping you in the future when you need us.

Private User
Private User
Private User reviews Toronto, ON
10/10

Installation of bathroom exhaust fans

The real deal. True professionals. Zac and his team installed three new bathroom exhaust fans in our 100+ year old house which was not easy. They coordinated everything - the permit, the roofer. They showed up when they said they would. They did a masterful job and left the place spotless. And they were the nicest guys. 100% would hire them again.

Approximate cost of services:
$10.00
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Company Response

Thank you Private User for the review. Zac is a top team member at Captain Electric, and is expert at installations of any kind. Recently Zac became the second Master Electrician on our team. Thank you for choosing Captain Electric, and we look forward to seeing you again when you need us.

Kam
Kam
3 reviews Courtice, ON
10/10

Backyard Receptacle: Diagnosis & Repair

The receptionist was very client-centric and friendly. Tim (the electrician) was on time, professional and very helpful.

My backyard receptacle had no power. He found a a wire under the deck that led to a tripped GFCI receptacle. The GFCI receptacle is in a bad location which can only be accessed by crawling under the deck. He found the problem and fixed it.

Overall, I am very happy with Captain Electric and will use their services again.

Approximate cost of services:
$240.00
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Company Response

Having no power can be very frustrating when you can't see why there is a problem. We have excellent client care representatives, and excellent Electricians to get you up and running again. Thank you Kam for taking some time to write a review about your experience, we do appreciate you.

tina in Toronto
tina in Toronto
1 review Whitchurch Stouffville, ON
10/10

The best!

We have used Captain Electric at two separate homes and properties, both suffering from handy-man-itis and ridiculously dangerous wiring. We were knew to home ownership and the cost of being able to sleep well at night was daunting. You will get many friends telling you to hire their brother-in-law or friend because they are an electrician - and they may very well be BUT, I stuck to my instincts and hired Captain Electric. As a client, there are things you don't see of know. While electricians may be running out of wire at this time, this company's owner was experienced enough to preemptively order wire, so we didn't have that problem. We hired them to fix our ailing cottage/home in stouffville, then called them again (like the calvary) to help us make safe a victorian farmhouse. The crew had a daunting electrical challenge and while we've experienced other contractors' woe-is me, complain and moan attitudes, these guys were far more focused and inspired by solutions, and plying their traded like experts. Really they were. The guys worked tirelessly in terrible heat. They communicated with each other and with us. And their admin are a pleasure to deal with, partient and treat their clients like family. they were polite and cleaned up their mess and were masterful at their jobs. Their certification and reputation will increase your investment in your home. While bob the wire jockey at the pub will come in and hook up new wiring to old dangerous wiring for a few bucks less, stop and think before making that call. Home inspectors know this company and trust them. You WANT AND NEED this company!!! Thank you, Ryan, Dan and all of you, sorry if I haven't listed you, but we're very grateful.

Approximate cost of services:
$18,000.00
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Company Response

Thank you for trusting us to look after your new home. We feel the same way as you do, and appreciate you expressing your view on this forum.
It was a pleasure to work with you Tina, and we are sure you will enjoy your new location.

Jennifer Shreve Oshawa
Jennifer Shreve Oshawa
12 reviews Oshawa, ON
10/10

Electrical for Pool Heater

Zac and Sergio arrived right on time and looked at what need to be done and got to work. Before starting Zac went over the cost of the job and told me that an electrical permit would be pulled for me and the cost of that. They started the work and got the pool heater electrical working. The work area was left clean and tidy.
We have used Captain Electric many times and they are very professional, on time and conscientious. Permits are always filed and it makes me very comfortable. If an electrician will not pull a permit run away.
See you again soon.

Approximate cost of services:
$1,000.00
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Company Response

Thank you Jennifer. We appreciate your confidence in our team.

Bill from Thornhill
Bill from Thornhill
7 reviews Markham, ON
10/10

Custom Sunroom Lighting

Kevin and his team developed a custom lighting solution, using top quality products and engineering that met our needs. We are very happy with the quality of the workmanship and no-hassle service.

Approximate cost of services:
$5,000.00
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Company Response

Thanks Bill. We know that the custom system took quite a while to assemble, - Thanks for your patience - It looks great.

Nigel in Burks Falls
Nigel in Burks Falls
0 reviews Toronto, ON
10/10

Lighting and outdoor outlet installations;

We have had Captain Electric to our home several times over the last several years. They are always professional, friendly and helpful and we have had no issues with their work. Work has been done to code and with appropriate permits. Kevin, Jackson and Bronson did our most recent job to our complete satisfaction. Kevin has been here numerous times and is a pleasure to work with. While their prices are not the cheapest, we have never felt they were out of line for the quality and reliability of the work and the company. We highly recommend Captain Electric, and Kevin!

Approximate cost of services:
$3,000.00
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Company Response

Kevin is our "go to" Electrician, for complicated installations. Thank you for your continued support.

Janice in Brampton
Janice in Brampton
1 review Brampton, ON
0/10

Installation of outdoor lighting

Captain Electric installed poor quality fixtures that have since broken. Anytime that I have had to call them to help us repair or re-set the timer, its another $300.00.
This company is all about the almighty buck rather than the customer and the after service.
Companies that specialize in outdoor lighting do not treat customers this way. I DO NOT recommend Captain Electric to install any type of outdoor lighting or fixtures as they charge a lot for less than par fixtures.
Janice Cardinale
Very disappointed

Approximate cost of services:
$274,816.00
1 of 1 people found this review helpful.
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Company Response

The fixtures were installed June 2018. The on site service call in October 2020 for $149.00 was to demonstrate and go over instructions to re-set the timer.

Lance P.
Lance P.
1 review Ajax, ON
10/10

Installation of kitchen light fixtures

I was very happy with Ryan and his associate for the install of my new light fixtures. Ryan also recommended the surge protection and I agreed to get that installed after Ryan's thorough explanation of the benefits. I will definitely call Captain Electric again for any electrical work needed in the future.

Approximate cost of services:
$922.00
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Company Response

Surge protection is essential to protect sensitive electronics that seem to be in almost everything these days. Thank you Lance for the review, - we appreciate the time you took to comment on Home Stars.

mike
mike
9 reviews Oshawa, ON
10/10

THE BEST EXPERIENCE IN MANY MANY YEARS!

Hi there, I just like to comment on our experience with Captain Electric. The whole process was totally SEAMLESS! Starting with the great lady at the reception, and later on with the superb crew! I'm actually amazed, that even in these days there are people this professional, pleasant, friendly and efficient at the same time. Would recommend your outfit to my best friends! Thanks again for truly amazing experience! And sorry for my not remembering the names.(old age) Best regards Mike K. (Ajax) P.S. the management ought to be really PROUD of their people!,They are rare breed nowadays. (The names : Kiera (the Receptionist), Zak, Bronson (the Crew))

Approximate cost of services:
$1,000.00
0 of 1 people found this review helpful.
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Company Response

Thank you Mike. We appreciate our entire team, and are proud of their dilligent efforts. They have worked hard throughout the pandemic, providing essential Electrical Services to homes and businesses to keep electricity flowing to critical systems. Thanks again for the review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Captain Electric

Captain Electric is an electrical service, repair, and installation company, serving Durham Region Toronto and Markham, specializing in helping homeowners and business owners. - Since 1992, we have been dedicated to providing our clients with the best in service, professional workmanship and guarantees. - Watch our new company video in the Gallery Section.

CATEGORIES
Electricians, Home Automation, Lighting, and Electrical Vehicle Charging
PRODUCTS
Breaker Panels - Surge Protection - Home Energy Monitor - Knob and Tube Removal - Potlights / Recessed Lights - Ceiling Fans - Bathroom Exhaust Fans - Outdoor Lighting - Post Lights - Digital In-Wall Timers - USB Charging Receptacles (eg. for Cell Phones) -Electrical Vehicle Charging Stations - Backup Generators - Standby Automatic Emergency Generator Installations
SERVICES
Residential and Commercial Electrical Service and Repair - Troubleshooting and Repair - Panel Upgrades and Panel Replacements - Service Upgrades (60 amp, 100 amp, 200 amp, etc) - Fuse Panel to Breaker Panel upgrade - Rewiring homes (knob and tube systems / ungrounded systems) - Pot Lighting (potlights) and Recessed Lighting installation - Kitchen Lighting - Kitchen Renovations - Basement Lighting - Basement Renovations - Under Cabinet Lighting - Outdoor Lighting and Landscape Lighting - LED lighting - Ceiling Fan installation - Lighting controls - Dimmer switches and Timer Switches - Receptacle and Outlet replacement - Home Electrical Inspections - Hot Tub electrical installation and hookup - Pool pump electrical hookup - Energy Monitoring (home energy monitors) - Backup Generators and Backup Power solutions - Solar Panel installations - MicroFIT solar projects - Electric Vehicle Charging Stations - EV 240V Charging Stations - EV Level 2 Charging Stations - EV Level 1 Charging Stations - EV Level 3 Rapid Charging Stations
BRANDS
Eaton Certified Contractor - Kohler Generators - Contrast Lighting - Cooper - Lutron Lighting Controls - Leviton - Hubbell etc
SPECIALITIES
Service and Panel Replacement - Residential Electrical Service - Pools - Hot Tubs - Rewires (to eliminate knob and tube or aluminum wiring) - Automatic Standby Emergency Generators (ECCN certified) - Electric Vehicle Charging Stations (ECCN and SPX Certified)
WEBSITE
http://www.captainelectric.ca
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
13
RETURN POLICY
As required by written guarantees.
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque, Cash
LICENSES
ECRA/ESA Licence #7000641, ESA Authorized Contractor ACP #MCR0145, Master Electrician on Staff
MEMBERSHIPS
Better Business Bureau, Ontario Electrical League, Eaton Certified Contractor, C.A.N.S.I.A., ACP (vi
LIABILITY INSURANCE
Yes
DIPLOMAS
Kohler Generator Certified - LUTRON Radio RA Certified - Eaton Certified - Generac Certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction Guarantee, Parts and Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.