Captain Electric

Electricians
1885 Clements Road, Unit #267 Pickering ON L1W 3V4
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Rob from Oshawa
Rob from Oshawa
2 reviews Oshawa, ON
10/10

Quote for future work & Repair of a discovered electrical short

Had Captain Electric come out to the house to give us a quote on installing new light fixtures and ceiling fans. We have aluminum wiring and we wanted the job done properly. They pulled light panels, switches, and outlets to see how things were wired. While here I asked if they could look at the front hall light and outdoor lights by front door and garage as they had stopped working a couple of days ago. Nate and Zac were terrific investigated the cause and traced it back to an outlet. They discovered that an outlet had shorted and the wires had arced causing the wiring to melt. Rewired the outlets and switches to make them safe. Both Zac and Nate were professional, went out of their way to educate my wife and I about aluminum wiring and why they would recommend rejuvenating/upgrading the outlets and switches and make them code compliant. They were at our home for 4 hours at least 3 of which were dedicated to finding and repairing the problem to their satisfaction and code.
Both were very professional and knowledgeable and we will definitely use Captain Electrics services again. The quote we were provided with is reasonable and the dedication shown to finding and fixing the electrical issue while here outstanding. Just a great experience! A big thank you to Zac and Nate!

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Company Response

Rob, thank you for your review. Aluminum wiring was used extensively in the early to late 1970's for new home construction. We always educate our clients on the concerns with Aluminum wiring, and options to make it safe (such as: replace all devices, remake all connections throughout the home, install ARC-Fault breakers, or rewire with Copper wiring). We were happy to be able to solve your immediate problems you were having and to make the circuit safe, and to install the new fixtures. Thank you for choosing Captain Electric, and we look forward to seeing you again. ...bw