Royal Comfort Ltd

Heating & Air Conditioning
2B-996 Westport Cr Streetsville ON
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

19%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Royal Comfort Ltd

Average customer rating:
5.3 10 (6 reviews)

Sort by

Mark from Mississauga
Mark from Mississauga
1 review Mississauga, ON
10/10

Furnace and Airconditioner replacement

after a lot of shopping around we finally hired RC to replace our old Furnace and Airconditioner. They were professional and friendly. We enjoyed the service and the units we chose. They weren't the cheapest quote we had but we chose them cause they are in the market for a long time and we had another friend dealing with them before and they were happy.

Was this review helpful? Yes No
Ali in Richmond hill
Ali in Richmond hill
2 reviews Richmond Hill, ON
3/10

Air conditioning/furnace maintenance & service

I called Royal Comfort for a/c and furnace maintenance. I was told that they charge $120 and clean the furnace, the evaporator coil and condenser. I was given a window of time the next day. The technician came an hour or so after the window. Cleaned the furnace and the electronic cleaner but said it was already clean (I had it cleaned 4 months before by a duct cleaner), did not clean the evaporator coil saying if the furnace area is clean there is no need to clean the evaporator coil. Opened the condenser panel, checked the freon pressure said needs freon -cost approx $300. I told him I had paid about that much the year previous and so there must be a leak that must be fixed. He said: difficult to find leak, said if you put in $150 worth of Freon it will last 6 mo to a year (but no guarantee). Charged $120 for furnace/ a/c cleaning (although did not clean the evaporator coil or the condenser) and $150 for freon.

Was this review helpful? Yes No
awg in Mississauga
awg in Mississauga
4 reviews MISSISSAUGA, ON
3/10

Emergency furnance repair

Furnace on my new home not working, It was installed by RC for previous owner, who bought full warranty. Called RC for emergency fix. Staff diagnosed and determined a replacement part is needed. Staff came back next day replaced the part. So two visits.

Staff onsite are awesome...identified the problem quickly and appeared to know their stuff. However, previous warranties from original home owner were not honored, despite previous owner probably paid a ton to get it. Also, price quoted on phone was $120 before tax and ended paid $180 before tax for first visit and price quoted on phone for returning visit to replace part was $90 but ended up $95. I give them benefit of doubts that it was probably miscommunication. Nevertheless, it is a disappointing experience on my first time using them.

Was this review helpful? Yes No
Athar Afzal in Burlington
Athar Afzal in Burlington
1 review Burlington, ON
5/10

Installation of 3.0 ton A/C.

Good service and installation - friendly and knowledgeable.

But VERY disappointed on them relaying the information on financing. I would suggest anyone to not sign the documents till you go over it with someone who knows about what the total costs are. There is a $49 fee to process the paperwork, which they never told me about (and subsequently my account went into overdraft). They took a deposit of $500, but since I went with financing, didn't refund it after installation, instead it is happening 2-3 weeks down the road.

If you are paying up front - great people, if not I would go with another company or have them tell you all the parts pertinent to the contract.

Was this review helpful? Yes No
Customer in Oakville
Customer in Oakville
2 reviews Oakville, ON
1/10

Air Conditioning Inspection

Asked for an air conditioner inspection to determine why it was not working. Did not perform any tests and claimed that it needed new coil and refrigerant to be replaced. Wanted to charge me $450 for coil and $300 for puron and said that it could not be covered under warranty b/c there was no maintenance done on it. Called manufacturer and determined that it was covered. If they remove the coil and realize that it's something else that caused the issue, they will still charge for part and charge additional fees to fix any other problems that may come up. Very sketchy technicians.
Advice: make sure you follow the technician to see what they are doing and ask lots of questions. Make sure that they conduct all the tests necessary to make the diagnosis.

Was this review helpful? Yes No
peter from north york
peter from north york
3 reviews North York, ON

First Review

10/10

home heating

We`were very happy with all the service for upgrading ac and heating. Frank explained options and the company has always serviced and maintained our units well in the past. They

0 of 1 people found this review helpful.
Was this review helpful? Yes No
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.