We are happy with the design of the house. All other areas of purchasing a new home from Phelps were a disappointment. Our closing date was changed numerous times and was still not complete upon closing. The house was very dirty upon closing. We spent two days cleaning it up to move in. The items note on our PDI were not completed. We added 50+ more items after our 30 day inspection. There has been minimal work completed and we are getting ready to request our 120 day Tarion inspection. We have had a number of work days scheduled with nobody showing up. This has been very frustrating. Very person that we have work with start from our sales rep, design rep, two site superintendents have left the company. This is a poorly managed company. I would not recommend purchasing a new home from Phelps.
- Approximate cost of services:
- $505,000.00