Sleep Ezzz Mattress World

415 Hespeler Cambridge ON
Write a Review
Write a Review
HomeStars  >  Mattresses in Breslau  >  Sleep Ezzz Mattress World
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.


This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Sleep Ezzz Mattress World

Average customer rating:
0 10 (2 reviews)

Sort by

Pat in Toronto
Pat in Toronto
1 review Toronto, ON


I was delivered a totally different mattress to which I purchased the day before. I phone the store and was told it was the same, so I went right into the store to point out the two different mattresses, mine was a King Coil and the one delivered was a Pillow Top at approximately $300 cheaper. The salesperson in the store was the most toxic, obnoxious person I have encountered, continuing to argue with me that I was delivered the correct one, even went so far as to say if I cut off the pillow top that it would be the same mattress; to insisting that the owner had said that it was the same, different color; to insulting my intelligence; giving me dirty looks, literally and refusing to return my payment. I then called the owner.....who in turn admitted that the mattress was a different mattress and that he had taken it upon himself to upgrade it for me. I was appalled as no owner is going to do such a thing....he was just covering up for his actions. He wanted me to sleep on it for the night and then would refund my payment if not satisfied. I thought hard about that and then called him back and said "no, I want the mattress that I paid for or refund my money." Oddly enough......he was now able to deliver the right mattress. I am a senior with health issues and a limited income. It was all I could do to salvage up the money in the first place and this company and staff all tainted my entire experience. I was in tears and sick about this for days. I strongly urge people to think twice before shopping at this establishment. They are not reliable, trustworthy, polite, honest, consumer friendly. They need to be investigated by the BBB. Please spread the word.

Was this review helpful?
TL from Kitchener
TL from Kitchener
3 reviews Kitchener, ON


Very bad customer service. Owner on courtland just cant deal properly with customers. Im surprised they are in business. Very sneaky warranty and you have to pay $75 for trAnsportation cost to get a new mattress under warrenty and its not the same one as your original purchase . Owner is Steve L

1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Mattresses pros in Breslau?