Premier Appliance Installations & Service Inc.

I had a clothes washer malfunction in that the water was not draining . the problem is covered under the extended warranty which we purchased at the time of sale. I have been waiting for three weeks for service because, I was told , they were waiting for the part. The service technician arrived today only to tell me that it is a different issue. He indicated that it would be another three weeks. I checked with Samsung in Mississauga (where Premier is also located) and they have the part in stock. My call back to Premier was useless as the person there has no responsibility to call the technician and it will probably take another three weeks. Just not acceptable.