We contracted Jeff at Emerald Renovations to build out our 3-bdrm home to a 4-bdrm. He submitted the building permit application but unfortunately, we were not given a full green light to move ahead from the city. At that point, we asked Jeff what our options were and basically with very little pushback on the city, he provided us with one unviable option of building one big room (?!), defeating the purpose of the project. So we decided to stop work and asked for the invoice. It was only then that we found out that he had gone ahead and bought major materials before getting the permit without telling us and was charging us for these materials. On top of this, he overcharged/doublecharged us for other items. It took us taking him to small claims court, and a lot of headache, to get our money back for the materials.