Hmmm...where do I begin. It was a disaster from day one right to the end that I couldn't take the horrible quality anymore and sold it! I had sooooo many issues during our Pre-Delivery Inspection that the builder finally said that we were only allowed one hour total and that all of our unrecorded concerns would be dealt with another time or we could put them on our one-year deficiency list!!! Seriously? The builder at the time was building the wrong elevation of our home, so they had to tear it down and start over. Instead of doing it right, they kept the main beams in place (for the wrong elevation) and built ours. Needless to say, walls were longer than they should have been, our decorative columns were out of place, and to make it worse, there was a "hump" in floor on both levels directly above each other where the beams are. Our kitchen counters and handles had to be replaced, the kickplates in all the bathrooms had to be replaced, the phone jacks never worked and we had to install our own. The ventilation system was never balanced so the uptairs was freezing in the winter and sweltering in the summer despite having an a good air conditioner. You could feel the cool air coming into the house around the windows and other places of the home. The siding began warping within a few months, the bricks were different colours in certain areas and the bricks were not consistently laid/symmetrical in key areas. Closet doors would not close properly because the walls weren't plumb. The nails underneath the carpet to hold it down were poking through and stabbing our feet as we walked on top of it. When I called them in, the worker simply took a hammer and hit the ends down. This caused the carpet to be held down by nothing and it was now lifting. I called them in again and he told me that it was cheap carpet and underlay and I had to live with it. We paid extra for the "vaulted" ceiling in the master and it turned out to be a little triangle shaped cutout in the ceiling...nothing like the floorplan described. Then there were drainage issues. Our sump pump did not stop when it rained. Our lawns were soaked for days after a rain and you couldn't step on it. The grout in one of our showers started cracking about a year in, the basement rough-in for future 3-piece bath was placed underneatht the stairs...really? As for the grading deposit of $500? Well I got mine back before I sold the home as my lot was one of the first built in the subdivision. In closing I could probably go on and on, but this review is long enough to drive the point that Fandor SUCKS. At the time it seemed like we were getting a good sized home (2900+ sf), but in retrospect I regret the decision. I had to move before the house started falling apart and costing me a fortune to heat and cool it. It seems that Fandor hired the laziest and most unexperienced (and probably cheapest) trades peeople for this home. Every short cut was taken and it truly shows. If you have any problems with your home, YOU ARE ON YOUR OWN. Service after they get your money is nonexistent and the "service" they do provide is a fight and they try to convince you that your deficiencies are "normal" for a new home. Remember, the salespeople are very nice because they want their commission and will tell you what you want to hear, but please please heed caution and think about this biggest investment in your life. Thank you, and good luck!