HomeStars  >  Builders in Ottawa  >  Urbandale Construction Limited  >  Terrible After Sales Service
Private User
Private User
Private User reviews Ottawa, ON
1/10

Terrible After Sales Service

This company is the absolute worst at customer interaction, communication and delivery of what was paid for. A full year into the warranty we still are awaiting 30 days items to be corrrected. The workmanship and level of quality is far from acceptable and more in keeping with a basic builders. STAY AWAY from Urbandale and save your stress levels

Approximate cost of services:
$550,000.00
3 of 3 people found this review helpful.
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Company Response

We are sorry to hear about your experience with your Urbandale home. We know that delays in the completion of your home are disappointing and we strive to build all of our homes to meet our highest standards that we have come to be known for in the industry. Please note that with the ongoing COVID-19 situation, we are facing delays in the completion of warranted items. Please email our Warranty team at warranty@urbandale.com to discuss any outstanding concerns. Thank you.