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Private User
Private User reviews Ottawa, ON
0/10

DO NOT BUY URBANDALE - VERY BAD QUALITY

Do NOT purchase an Urbandale house. We purchased ours in spring 2016 and we had nothing but trouble since then. Long story short, their paint job is horrible, their hard wood had a lot of scratches and squeaking, their kitchen cabinets had a lot of scratches, dents and unaligned with the ceiling trim. Yes, they came and fixed all this after so long and after big fights, but still, this should have been done properly. To top it off, at the 1 year, we started hearing a lot of squeaking on the stairs and upstairs. When they came to fix it, they said they had to REMOVE THE CARPET, UNDERLAYING, SUBFLOOR, and look at the joists. Turns out that it was NOT SCREWED, just nailed. There was a LOT of damage and they had to fix it all. Please see attached pictures, this is a 1 YEAR OLD HOUSE. When they were leaving, they said they do NOT Paint and they did not clean the huge mess they left behind, apparently, they do NOT paint at 1 year, which is ridiculous. DO NOT BUY AN URBANDALE HOUSE.

Approximate cost of services:
$0.00
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Company Response

Dear Urbandale Construction Homeowner,
We appreciate feedback in any form in order to improve our process through continued review and adjustments. As discussed with you, we look forwarding to meeting you to review your questions and concerns. Thank you, Urbandale Construction