I had previous experience using Goudey stain, and was impressed with the quality, which is why I went out of my way to go to the Goudey store when I needed to purchase some stain for an upcoming staircase staining project.
Chris was extremely helpful in choosing colour, assisting me with what to expect with cost (he showed a picture to a stainer he knew to get an approximate cost), and even carried my supplies to the car for me. : )
After the project was complete (turned out great). I had some supplies to return to the store. The return process was simple, and I'm pretty sure Chris was making an exception on one of the items. Thanks so much for great service! Much better product and expert advice than you're going to find at your local big box store!