Star-Delta was recommended to us by our Designer - Peter Brooks of BedfordBrooks Design - with whom we had worked for many months on extensive renovations and updates within our newly purchased home.
I contacted Keith and arranged for a 2-fold quote for the roof on our home. The extension on the back of our home was in need of re-roofing - the shingles were visibly tired....we could see that; the remainder of the house is flat-roofed and given that we are not able to see the condition of the flat roof - I asked Keith to take a walk on top while he was here and tell us what the condition of that portion of the roof was like. We did have a home inspection done prior to the purchase and were told that we had 5-7 years of life left on the flat roof.
I am so glad I asked Keith for his opinion on the flat roof portion of the house; as it turned out - that portion of the roofing was in greater need of replacement than the shingled portion of the extension.
What sold me with Keith was his willingness to 'teach' me/us about flat roofs (our first flat roof - we now nothing about them). He explained - in language that I understood - the workings of a flat roof. I learned that we were 'maxed' out with 4+ layers of roofing on our house (flat roof) and the implications of having all of that weight on top. We did have sagging and as a result 'ponding' on top of our house!
His knowledge of the houses in our community...how they were built and historically the materials that were used in re-roofing flat roofs was impressive and put me at ease. I wanted someone that understood 'old' houses and their structures.
Keith was honest and it was apparent very knowledgeable! He told us in detail what the work would entail, the costs associated and the length of time it would take.
We decided we wanted Star-Delta - Keith and his crew - to be the guys to do the job for us!
Keith gave us an approximate start date for the work; I was expecting - given the nature of the business and it being at the mercy of the elements - for the job to start after his projected start date. To our delight, Keith and his crew were able to start the job earlier than his projected start date.
The work started - with dumpster in place - on a Wednesday morning and by Thursday evening, the dumpster was gone...the work complete....and the property was left with no evidence that anyone had been here. It was immaculate!!!
Keith and his crew arrived bright and early and worked late; the crew was delightful and happy - which I attribute to their relationship with Keith and his appreciation of each member of his crew - and their ability to work together like well oiled machine - each knowing precisely what the other is doing.
Our roof did present with some unexpected challenges all of which were dealt with professionally and honestly in a timely manner and beyond our expectation. (I might mention with no additional cost to us)
Michael and I are delighted with the work on our roof; we are thankful for Keith and his crew and their deligence, determination and hard work. We expect that we will not have roofing needs for many, many years yet Keith also does window installations and eaves troughs....both of which are on our 'to-do' list and when the time comes - we will be contacting Keith without hesitation to handle that job for us!
Thank you, Keith....for everything :)
Andrea & Michael