I got new windows for my home, and got what asked for. I asked for black exterior trim and white interior and got just that, the black exterior trim was not painted. It was actually black vinyl, so that if you scratch or scrape it, it's still black underneath. The only thing I did not like about the windows was the security lock, no security lock was provided not like other window manufacturers. That means I cannot have my windows opened up a crack and temporarily lock them, which I thought was not that good of a design. I will have to call them to find out why and see if they can add them on later.
- Company Response
Thank you for this post. We are happy to hear that you were pleased with our product. Sorry for the delay in a response, as we were unaware of this site and the posts, until now. Nitelocks AKA security/safety latches are an option and can be added to any of our slider windows upon ordering, as well as, after the fact. Pls. feel free to contact firstname.lastname@example.org or call 604-882-5100 to inquire about receiving these parts to , if you haven't already done so. Thank you for choosing Starline Windows.