An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
We recently worked with HIP regarding our master bathroom renovation. What drew us to the company was the volume of excellent reviews both on Homestars and on HIP's website. The company's focus on bathrooms gave us comfort we would be dealing with experts. Like other reviewers have mentioned, from our first meeting with Ben, we were encouraged by the prompt response we received. Haydee in particular was extremely efficient and professional in getting back to us with questions and additional information. Gerhardt who was assigned as our Project Manager is highly knowledgeable and provided great insight into the project. A renovation is never easy and so finding the right contractor is the first step in securing a beautiful finished product.
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- Company Response
Thank you Sally!