I did extensive research on toilets and wanted to find the best deal on the Toto Drake II toilet. Bright Star provided the best deal in Vancouver on this toilet and they even had the toilet in their store for me to inspect. The store is packed with merchandise and the service was pretty good. They even gave me a better deal in person than what I was quoted over the internet! The only reason I didn't give them a full 10 stars is because they forgot to order the soft closing toilet seats and I had to call to remind them to re-order.