Andrew Sheret's Splashes Bath & Kitchen Centre

Bathroom & Kitchen - Fixtures & Accessories
Mulitple locations Burnaby BC V5H 4N2
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Bathroom & Kitchen - Fixtures & Accessories
Andrew Sheret's Splashes Bath & Kitchen Centre
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84%

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Reviews by rating (past 12 months)

Reviews for Andrew Sheret's Splashes Bath & Kitchen Centre

Average customer rating:
8.5 10 (29 reviews)

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? in Victoria
? in Victoria
1 review Victoria, BC
2/10

Really?

on December 4 my designer ordered 3 sinks, 2 Drake toilets, all the hardware, a Japanese Toto mechanism, faucets, shower heads, etc. I paid for all the items to be ordered, including sinks and toilets. When our contractors went to pick them up, the sinks had been SOLD to someone else, the toilets had not been inspected and one was cracked, and we had to wait days to get small parts. We are still waiting on one of the toilets. More than once we called, were told the parts were there and on arrival, they weren't. h
Every delay put the plumber and other contractors back, costing us time and money on our renovation.

This is unacceptable and shameful service.

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Company Response

Thank you for taking the time to speak with me over the phone. I know we discussed this, but I wanted to apologize profusely, again, for adding frustration, complication and cost to your renovation. I know this apology can't undue your experience with Splashes Bath & Kitchen but please know that we will use the mistakes made on your order to further educate our staff, and look for an opportunity to improve our processes.
Please let me know if you receive your credit. I appreciate your understanding on this matter, and look forward to seeing you again.

- Sameha, Victoria Showroom Supervisor

Fai in West Vancouver
Fai in West Vancouver
1 review West Vancouver, BC
10/10

Bluebell Fai Murray bathrooms

Corynne Taillefer provided some design ideas for 2 bathroom upgrades for my home in West Vancouver. Throughout the initial consult, Corynne was professional, knowledgeable and her design experience and "Sheret" knowledge really made a difference in the layout and final design I selected. The products suggested which Villeroy & Boch recessed medicine cabinet, Milla corner tub, showerpipe raindance, washlet seat, Harmony illuminated mirror, etc. has created a stunning minimalistic look which has been amazing. The after service which included co-ordination with the trades, invoicing , etc. was also exceptional. I will not hesitate to recommend Sheret and especially Corynne for design assist in bathroom upgrades. Overall, a most pleasant experience.

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MC  in Burnaby
MC in Burnaby
1 review Burnaby, BC
10/10

Great service Lou

I visited the burnaby stores parts counter spoke to one of the senior sales rep by the name of Lou very knowledgeable and helpful. Keep up the good work
Cheers

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audra from Vancouver
audra from Vancouver
2 reviews Richmond, BC
10/10

Complete home reno

I used splashes to purchase all my bathroom and kitchen fixtures. They are so knowledgeable and helped me with pros and cons for each item. I dealt with Manpreet in Richmond he was very patient as the decisions took some time. There pricing is more than the big box stores because the quality of the product is so much better. Especially dealing with water the last thing you want is cheap components.

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Tamara Earl in Vancouver
Tamara Earl in Vancouver
2 reviews North Vancouver, BC
8/10

Bathroom

The quality and knowledge of the staff is so professional. The Depots and Rona's of this world could never reach this level. I thank you for all the jobs that I have used your products on!!!

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Jet  from Vancouver
Jet from Vancouver
2 reviews Vancouver, BC
10/10

kitchen and bathroom upgrades

with the current aging of my house, it was time to do more upgrades. started with the kitchen and bathroom and decided to go the Andrew Sheret in Port Coquitlam. They provided me with plenty of information and what i should look for regarding the quality of different faucets. i would definitely go back again when i upgrade my basement.

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WC from Burnaby
WC from Burnaby
7 reviews Burnaby, BC
7/10

Kitchen renovation

We were doing a complete home renovation and needed fixtures for every room in our home. Splashes carries very good quality fixtures and the prices reflect it. The salesladies were all really approachable in the store and provided quotes for a large variety of products that I was looking for. when I told them I had a budget, they even went further to look in their catalogs for items that fit my budget. We ended up going with Grohe faucets and showers for our bathrooms and a beautiful Kalia kitchen faucet. I would recommend Andrew Sheret for fixtures if your pocketbook can handle it!

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Rick from Vancouver
Rick from Vancouver
10 reviews Vancouver, BC
10/10

House Construction

Kathleen was excellent in walking us through a maze of items we needed for our project. There was no pressure to buy and we felt at ease as we worked through a lot of items and worked hard to keep it in our budget

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chersun Dasie from Surrey
chersun Dasie from Surrey
4 reviews Surrey, BC
6/10

Brizo Shower Faucet

I purchased the Brizo shower faucet from these guys a few weeks ago. I thought I got a good price on the shower head, valve and nozzle, but I was wrong. I paid $1363 after taxes. You can find the exact same model online for almost half of the price. It is much much cheaper to purchase these online, and the warranty is exactly the same, its all manufacturers. Was not happy with the pricing here.

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Faisal from Qualicum Beach
Faisal from Qualicum Beach
5 reviews Seafair, BC
6/10

fixtures

they are knowlable and have good perferred prices. They are helpful and take the time to show you all the designs and options so you are fully aware what you are getting into. I tell everyone to go here and i often go to the Richmond location to pick up handy items like duct tape or water proofing material for a lot cheaper than the the box stores.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Andrew Sheret's Splashes Bath & Kitchen Centre

Splashes Bath & Kitchen Centre is a division of Andrew Sheret Limited. Andrew Sheret Limited was founded in Victoria in 1892. This year the company is celebrating it's 120th Anniversary. Splashes prides itself on it's helpful and knowledgeable staff. It's our people that make the difference.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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