Rainbow Roofing And Renovations

Roofing
10 Ridingview Crescent Ottawa ON K2S 1W3
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Roofing
Rainbow Roofing And Renovations
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Reviews for Rainbow Roofing And Renovations

Average customer rating:
9.7 10 (116 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
0/10

Be prepared to clean up after

We returned from being away a few days to find their dumpster in our driveway despite the job already being done. We spent close to an hour picking up dozens of nails, pieces of shingles, plastic, empty water bottles, and cigarette butts. We found one water bottle in our gazebo. Apparently, these “professionals” feel its okay to leave debris and make use of the premises. They left their trailer in front of the house for free advertising but we’ll be sure to inform any potential customers that they better be prepared to pick up items from off the roof and from the “professional” workers themselves.

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Company Response

Unfortunately as you were not home, we were unable to explain that the trailer would be picked up the following day as by the time the job was complete, the dump was closed for the day. Your landlord was aware of this. We apologize if you were unhappy with the cleanup. Your landlord was informed that the grass needed to be freshly cut in order to get the best results with the magnetic broom and the cleanup. Unfortunately your grass was over 6 inches long. In any event, your landlord was very pleased with the job and at your request we returned to inspect and clean to your satisfaction.

Satisfied homeowner  in Goulbourn
Satisfied homeowner in Goulbourn
1 review Ottawa, ON
10/10

Great Roof Replacement

We are very pleased with our new roof. The certainTeed Landmark Pro shingles look beautiful. From initial estimate through to scheduling and installation, the work was done in a timely and professional manner. And all of our questions were quickly answered. The crew headed by Steve were a pleasure to have working on our home. And the cleanup was just fine. We would recommend Rainbow Roofing to anyone who needs a new roof ( and we already have).

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Louis Laflamme
Louis Laflamme
2 reviews Ottawa, ON
9/10

Roof repair

At first, I had a small communication problem on what had to be done to repair my roof damaged by a wind storm. Then the service was excellent, at the price agreed and with quick response. And also very courteous. I certainly would recommend the company.l

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Vic in Kanata
Vic in Kanata
1 review Ottawa, ON
0/10

Not tue to their motto

I was driving down our street and saw their truck parked at a house preparing for the next day's roofing job. I spoke to the girl at the truck who was very courteous and offered me the business card so that I can contact for a quote. So I emailed them. I only need the north side of my house re-shingled as the south side was done 2 years ago. This was mentioned in my email.. The response I got was 'sorry we can only quote you on the full roof; please advise if you are interested.' Really ?? Why would I be interested in re-shingling a perfect south side of my roof ? Not to mention that a few of my neighbors have the same problem as I do with their north side. Potential business with them as well. I don't have money to burn needlessly. Roofing is a competitive market - I will find somebody who is willing. Oh by the way, their motto printed on the back of the business card is: 'Options to fit your needs'......!! Must be a misprint.

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Company Response

We are sorry that we were not able to provide you with services that you required. Experience has shown us that we do not want to be involved in a partial roof replacement due to liability issues. We suggest that you return to the contractor who has already done work on your roof so that he may provide you with a workmanship and shingle manufacturer warranty on your complete roof.

Michael A in Toronto
Michael A in Toronto
1 review Ottawa, ON
10/10

LARGE church roof; great work, fair price

The last time our church roof was re-shingled, it was done poorly and barely lasted 12 years. By late last fall, it was beyond needing replacement and time was short before the winter set in. We organized quotes from multiple companies and then chose based on quality of the suggested materials, longevity of the associated warranties, reputation and longevity of the company in business, and the ability to get the work done immediately once the contract was signed (and of course, price).

We chose Rainbow. Due to the above factors, the quote could have been inflated but it was very fair in comparison to all the others. True to the agreement, the work started and was completed quite promptly. The weather wasn't particularly cooperative, making this large(ish) multi-day job even longer. Through it all, however, the crew was always careful not to obstruct or interfere with the usage of the church, they always made sure the site was clean and free of nails at the end of each day, and they were courteous and pleasant to deal with. The crew leader was good about keeping everyone well organized and making sure the job progressed steadily.

I waited until the end of the winter to write this review to know if anything had been done hastily or improperly, and would be affected by the winter. I'm happy to report everything still looks great and completely unaffected by this past winter.

Our thanks go to Reid, Ann & the office staff, and the job foreman for making this a smooth, straight-forward process.

If you're looking for a new roof this year (or ever), be sure to check out Rainbow. We have no hesitation in recommending them and the quality of their work.

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Company Response

Michael, thank you for taking the time to post such an wonderful review for our company! It was our pleasure doing business with you.

Tim from Ottawa
Tim from Ottawa
2 reviews Ottawa, ON
10/10

Large Bungalow - Roof replaced, new vents, repairs

Really pleased with the work Rainbow Roofing did. They were great to deal with and very patient with us in finding the perfect colour and style. The crew was on time and kept the job site super clean which we appreciated with kids around.

On time and on budget, no surprises with excellent after sales service (shed re-done to match).

Highly recommend.

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Tracey in Toronto
Tracey in Toronto
1 review Ottawa, ON
10/10

Roof Replacement

After 16 years, our original builder quality roof was in rough shape. We called a few roofing companies, and then chose Rainbow Roofing. Their sales rep was very friendly and courteous. He explained all our options, and gave us multiple samples to help us make our shingle choice. The price was good, and the installers did a great job. The job was completed fast and no mess was left behind. Would highly recommend them to anyone needing a new roof.

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Todd in Stittsville
Todd in Stittsville
1 review Ottawa, ON
10/10

Rainbow Roofing - very happy with their work

Rainbow Roofing recently replace my shingled roof at a very reasonable price. I was impressed with the work and the roofers did a great job and kept the job site clean from start to finish. I would use their services again and would certainly recommend them to others.

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OttawaHope in Ottawa
OttawaHope in Ottawa
1 review Ottawa, ON
10/10

Completer Roof Replacement

Choosing a roofing contractor is no easy decision. We’ve all heard horror stories and it seems like every Tom Dick and Harry starts his own roofing company these days. So I searched for recommendations, talked to neighbours and did some research. I ended up with six quotes. I chose Rainbow roofing for a number of reasons, local company, 29 years in business, highly recommended from several people first hand, not just online and they were reasonably priced. The main reason however was meeting with Reid. The owner of the company and a member of our community. He took the time to answer all my questions (and I had many!). In fact, I asked about certain things which leave an easy opening for an upsell and he convinced me they were things I didn’t need but he would be happy to provide if I wanted. His experience showed and I felt less like I was dealing with a salesman (and I am well aware that he is indeed a salesman) and more like dealing with an expert. In the end I felt quite confident with my decision and have enjoyed dealing with him.

When the day came to get started the crew was very respectful, courteous, didn’t seem rushed, didn’t cut any corners and cleaned up well. I did find two nails on the property but I’m not going to hold that against them although when Reid came by to inspect the work he was clearly disappointed to hear it. (He also showed up during the project and made himself available) The job ended up taking a little longer than expected but we were one of the last roofs of the seasons, shortened daylight, threatening weather and the beginning of cold and flu season were all factors. Reid even brought a second crew to keep things on track.

The true test of a good company comes in the follow up. Hopefully there won’t be any need for it but I’m confident that if there is it will be handled properly. Now the stress of finding a contractor and spending the money is over and we now have the piece of mind of a new roof that we expect to last many years. And best of all, happy wife happy life!

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Ronny in Toronto
Ronny in Toronto
1 review Ottawa, ON
10/10

New Roof Shingles

These days in the construction industry, it seems all we hear about are the horror stories. I feel like I have to say something about Rainbow Roofing. Our roof was in dyer need of replacement this past summer. After contacting a couple of companies I decided to go with Rainbow Roofing. Reid showed up, was very polite, took some measurements and said I would hear from them shortly. To my surprise the quote was emailed later that afternoon and was reasonable and affordable. When workers came to re-roof the satisfaction didn't end there. The workers were polite and professional. They did a great job and my roof looks great. Thank you Rainbow.

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