Choosing a roofing contractor is no easy decision. We’ve all heard horror stories and it seems like every Tom Dick and Harry starts his own roofing company these days. So I searched for recommendations, talked to neighbours and did some research. I ended up with six quotes. I chose Rainbow roofing for a number of reasons, local company, 29 years in business, highly recommended from several people first hand, not just online and they were reasonably priced. The main reason however was meeting with Reid. The owner of the company and a member of our community. He took the time to answer all my questions (and I had many!). In fact, I asked about certain things which leave an easy opening for an upsell and he convinced me they were things I didn’t need but he would be happy to provide if I wanted. His experience showed and I felt less like I was dealing with a salesman (and I am well aware that he is indeed a salesman) and more like dealing with an expert. In the end I felt quite confident with my decision and have enjoyed dealing with him.
When the day came to get started the crew was very respectful, courteous, didn’t seem rushed, didn’t cut any corners and cleaned up well. I did find two nails on the property but I’m not going to hold that against them although when Reid came by to inspect the work he was clearly disappointed to hear it. (He also showed up during the project and made himself available) The job ended up taking a little longer than expected but we were one of the last roofs of the seasons, shortened daylight, threatening weather and the beginning of cold and flu season were all factors. Reid even brought a second crew to keep things on track.
The true test of a good company comes in the follow up. Hopefully there won’t be any need for it but I’m confident that if there is it will be handled properly. Now the stress of finding a contractor and spending the money is over and we now have the piece of mind of a new roof that we expect to last many years. And best of all, happy wife happy life!