When it came time to choose a roofer, I was certain that paying a premium to have my roof replaced by an established manufacturer “preferred contractor” with “manufacturer certified installers” was the only way to go to ensure that my roof would be expertly installed. I researched this company's BBB rating, poured over their reviews on this website, and even spoke with a recent client. Sadly, the resulting roof that this company installed on my home fell short of my expectations - literally.
Without consulting me, the homeowner, the installation crew installed three sides of the roof flush with the fascia, rather than leaving the standard 1/2 - 1” overhang. They explained that this HAD TO BE DONE to compensate for the recessed eavestroughs on those three sides of the house. I wasn’t convinced. Not only is the lack of overhang aesthetically disappointing, but now, when it rains, water isn’t even making it into the eavestroughs in certain spots - instead it trickles between the fascia and the eavestrough! Prior to the new roof, this wasn’t an issue.
I have since learned that installing shingles flush with the fascia is a violation of section 184.108.40.206 of the Ontario Building Code, and the shingle manufacturer's application requirements. As a “preferred contractor” with “manufacturer certified installers”, I would expect that Rainbow Roofing would uphold these basic requirements. In my experience, they didn’t. Based on the roofing job that they did on my house, I do not recommend Rainbow Roofing.