Screen missing from original order. Was promised delivery and install on 14 Aug 2015, and that did not happen as the screen had not been manufactured. It is now 08 September 2015 and it appears that it still has not been made. I have repeatedly called and they continually promise to look in to it and call you back. Problem is that no one ever calls back. Extremely dissatisfied with VWD service. I was actually told today that it had been installed. I just took these pictures.
- Approximate cost of services:
- $20,000.00
- Company Response
This customer did receive her screen and we thought she would make a further posting. Did it take too long? Yes. The bottom line is we are a responsible company and do take our customers very seriously. The good to come out of this review is that, even if something does initially not work as fast as it should, we stick with our customers and meet our commitments.