We had an old shingle on our house and It had raised and looked bad in several spots. We contacted Permanent because of their reputation in the area as being high quality and good value. We spoke to the representative who recommended a better shingle than what we had previously and he told us we could have the wood that needed replaced included. We were skeptical that this could all be done for the price quoted, but when the job happened thats we we got. There was wood rotted that was replaced, the whole job was done and it still looks great three years later.