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Spring Masters Canada

Landscape Contractors & Designers
238 Canarctic Drive North York ON
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Review for Spring Masters Canada

Average customer rating:
0 10 (1 reviews)

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Renat Toronto
Renat Toronto
2 reviews North York, ON

landscaping - aeration

In February I received a call from Spring Maters offering some of a landscaping business for a year for a reasonable price. I accepted it just as a preliminary future offer.
Sometime in April I got a call asking to come next day for aeration. I requested from them do not come saying that I do not need that service (ground was wet through), and have received better offer from other contractor. So, I did not give permission to get on my property.
Next day, when I came home, I found that someone came and provided canceled service. Next day was heavy rain, and when I came home I found mess on my grass (there was bunches of uprooted grass pulled out with rootballs from wet ground, clods of soil around), and clods and dirt on my parkway. Same picture I found on my backyard. I was so angry and was going to call the police. Later I was calmed down.
In a few months I received a call from this people requesting to pay, and providing phone number (there was answering machine).
Later I received a letter for payment. After contacting main office in Ottawa explaining that I did not give a permission to get on my property to provide a service, I received new letter from them requesting payment, saying that I accepted by phone their service in February.
I definitely do not recommend that company to others. I do not like a cold call and pushing me in a service that I did not finally accept. Very poor communication between dispatcher and employees.

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