Their after sale service is the worst. Started back in 2014 when we rented a condo. The day of possession the co do was not ready and dirty with dust. The reptesentative had to hire a third party company to clean it while we were waiting to move in with the truck full of our furniture.. we waited two hours. When we got in the condo we noticed that a lot of things were not finished as they were in construction holidays. I had to complain several times for them to come fix it and it took them two months to finish the condo. And I was pregnant while going through this stress I wanted everything to be perfect before my baby comes. We were on a rent to own. The representative tative assured us that by doing a rent to own we wouldn't be stick buying the condo that we could upgrade to buying a house if we wanted to. So that is what we did. In 2018 we decided to buy a house with them despite everything that had happened. It was our only option since we already had a downpayment with them. If I knew I would have never signed the contract with them.
So we decided to buy a house with then in 2018 and now we are having some issues with the ceiling leaking and toilets clogging all the time. We have tried sulfur several month now to get in touch with someone and nobody answers. There are no follow ups. It been since june and we are now in October. All that's left to do is to involve lawyers and send them a notice to fix it and pay us compensation.
THEY ARE THE WORST COMPANY. NEVER AGAIN. I DONT RECOMMEND THEM TO ANYONE. BE AWARE