When David’s team finished their work on our house, the superb quality of their workmanship was in full display. Their careful choice of materials, their helpful recommendations complementing our design ensured the final result of the project was the beautiful exterior of our house. We thought we couldn’t be happier.
But now, four years later, we realized how lucky indeed we were finding them: New exterior looking good is one thing. Four year old exterior looking as new in our area of big old trees and abundant wildlife is up a notch from that. Small branches falling off trees and hitting walls. Birds trying to nest. Woodpeckers trying to feed. And no scratch on our stucco!
In the first summer of the new exterior, I heard some knocking in my second floor study. Didn’t really pay attention to it on the first day. On the second, I identified it coming from an outside wall. As the intermittent knocking persisted that day, I then went outside to explore. And found a midsize woodpecker outside drumming on the wall of my study. Scared it off. But the next day, I heard the sound again! That time, I already knew what to do. As I got out, the bird was drumming on the same spot +/- a couple of inches. So, I shooed it away, again. In a few days, the procedure had to be repeated.
The amazing conclusion of this story is that all that woodpecker activity left not as little as a mark on the paint, not to mention the stucco surface being totally intact!
Another area where Stucco By Design stands out is their relationship with the customers. It seems to be the opposite of the ‘hit and run’ behaviour of your normal contractor. In the years after the completion of the project, I noticed David coming to the house with his managers two or three times. And I don’t spend a lot of time in my front yard. It’s possible he’s actually visited more. So, it feels our stucco is under regular supervision.
The bottom line is Stucco By Design appears to be an outstanding business both in the quality of their construction and the customer service attitude. I’m very glad for its future customers.