We were out of town one weekend and got a call from our son informing us that the AC wasn't coming on in the house. Being late Saturday afternoon, I said call some AC companies and see who could come out that day. He called us back immediately and let us know that Rapid Cool was on their way. They were able to quickly diagnose the problem, fix it and give the AC a quick servicing. Being that it was late on a Saturday and I only dealt with them over the phone I was very satisfied with the service once I returned home to my nice cool house. Price was a little high, but I chalk it up to weekend premium and being a RUSH job.