Lb Heating & Air Conditioning

I hired Lb Heating and air conditioning based on the reviews in Home Stars. Their service was prompt and reasonable in cost. I would happily use their services again. They quoted a price, installed the new air conditioner and did it with a minimum of bother. I would happily use their services again.

I've used LB since 2002 when I moved into the neighbourhood. They've done three installations (2 AC and 1 furnace) along with annual service.
They're professional and accessible, and stand by their work - amazingly easy when it comes to parts & labor warranties. Highly recommend if you want to build a relationship with an HVAC company.

With LB I purchased and installed a Fujitsu ductless mini-split AC system. Was pleased with the service I received throughout the process, and the AC is working wonderfully so far this summer.

LB Heating has provided my 100+ year old home with air conditioning and heating installations & service for over 20 years. They’ve installed ductless & forced air a/c systems, a high efficiency boiler and, most recently, two replacement hot water radiators. Old houses can be very problematic but they always find a way around any design or installation hurdles. The workmanship from staff is excellent.

Furnace went out in late January 2019, on the first of the three coldest nights of the year. Our existing furnace needed a major part, and I'll never forget how our previous contractor said "ok the part should be in early next week" (five days later) and walked out the door into the -23C weather without so much as a care in the world.

Fortunately someone suggested LB and they came later that same night. We determined it was time to replace the old furnace with a high-efficiency model, and the work was completed the next day.

We have a fantastic solarium at the back of the house. It is connected to our kitchen and is the focal point of our home. However, it was very costly to heat in winter (electric heaters) and impossible to cool on those hot summer days. LB Heating came over and provided good options to make our space liveable.
We decided to install a Heat pump ductless A/C. It has worked superbly.

Happy customer
Dan L.

P.S. LBHeating has also serviced our hydronic system for the past 30+ years.

The staff and service people are excellent. They are kind, courteous. The service is very good, they came right away to clean the furnace, did a good job, providing tips & recommendations.

Very disappointment in their ability to diagnose problem. Time spent and wasted on unnecessary items. Horrible slow service very costly for service visit and never even resolved our issue. DO not recommend. Very disappointing to wait days and days for service call and no resolution.

LB replaced the igniter on our furnace at what seemed like a standard price. Just over a month later it burnt out at night when it was -5 outside. I called them and got through right away. I was told someone would call me back to arrange an emergency visit. I waited 40 min, no call back. I called back and was told that a 'higher up' would call me soon. No call back. I called a third time after waiting an hour. Again I was told that someone would call. And a fourth time. I eventually gave up and went to sleep (at 2am). woke up at 7, no missed calls. called again at 730, was told that they needed to check the schedule and would call me back to let me know when someone would be available. I waited an hour, got no call back and called another company who had someone over in 20 min. He told me that the igniter burnt out and I should call the people who installed it and find out if they warranty their work. So I call LB one more time and am told that they could replace the igniter but it would take a few days and there probably isn't even anyone who can come take a look at the furnace today anyway but she will check and give me a call back...

We recently completed a full home reno and replaced our furnace, HWT and A/C. Ted and his team were very honest and concise and always provided different options and solutions to suit the situation. LB is a great, local family business and I would have no hesitation in recommending them.