Handyman Connection Calgary

Handyman Services
40 2333 18 Ave Ne Calgary AB T2E 8T6
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87%

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Reviews by rating (past 12 months)

Reviews for Handyman Connection Calgary

Average customer rating:
8.8 10 (85 reviews)

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Private User
Private User
Private User reviews Calgary, AB
4/10

Simple Job - was Overcharged!!!

Three small jobs - 2 took less than 10 minutes to complete. The last one was cleaning out my gutters, which are all on one level. He didn't have his ladder with him (what?) anyway, he had to go home to get it. The entire job, including his travel time to go get his ladder, which I should not be charged for, took about an hour. I timed him so I know exactly when he got here, how long it took him to go get his ladder and when he left. I was charged (including WCB (why am I paying for that??), and GST of $248.06. Way too much for what he did although the job was done satisfactorily. What I am complaining about is what I was charged which I feel should not have been more than $150. Cleaning out gutters does not involve any special talent or skills so I fail to see where this job was worth what I paid.

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Company Response

We’re sorry that your experience with Handyman Connection did not meet your expectations. Our process is to provide our homeowners with a written labour evaluation for approval prior to any work commencing. If that process was not followed I do apologize. We would like to speak with you to better understand your experience and resolve any outstanding issues. Please call us at 403-735-3257 or email me directly at christina@handymanconnection.com to discuss.

Private User
Private User
Private User reviews Calgary, AB
0/10

Over Priced for a Simple Job

Handyman Connection Calgary
403-735-3257
40-2333 18 Avenue NE
Calgary
AB
T2E
CANADA

I am feeling robbed, taken advantage of, and I am having serious buyers remorse after my experience with HandyMan Connection.

I was significantly over charged for a plumbing job. I was charged $420 labour to install a new kitchen faucet. I pre-purchased all the materials myself. Yes, I take accountability in that I agreed to the initial quote and had the right to say no and shop around. But, I trusted Handyman Connection and I needed the job done immediately. The contractor was smooth and even stated he was giving me a $50 discount. He called his “office” and said he was charging me the standard amount. At the moment, I was led to believe that was a fair price.

He was in my home for less than an hour.

I did not feel good about the price after he left. I decided to call various plumbers with BBB A+ ratings and in business for more than 10 years for quotes. I did not get a quote above $200. Between seven companies I got quotes between $130 and $180. I am feeling robbed of $250!

It took 3 weeks for a manager to return my many calls. After speaking with HandyMan Connection, they claim the contractor is efficient and charges for the job not for the hour. Other contractors may not have been able to complete the job in less than an hour. I am not buying this excuse. I do not believe the contractor that came to my home is the only expert plumber in the city capable of an easy installation of a kitchen faucet in under an hour. Handyman Connection charged me for the equivalent of almost 3 hours work for a job that took 30 minutes.

This is the second time I encountered a problem with a contractor from Handyman Connection. The first time I had a contractor who hit on my mother during the job and made her uncomfortable in our home. I had to request a new handyman mid-job and then renegotiate a price as the original contractor’s price was not honoured. My mother and I also had to deal with weeks of repeated phone call to our home from the original contractor.

Sadly, I will not be using HandyMan Connection again nor would I recommend them. I do not trust the contractors they work with. I understand nothing can be done to resolve my concerns but I would like it noted how upsetting it was to deal with Handyman Connection.

1 of 1 people found this review helpful.
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Company Response

Jesica, I am sorry that we were unable to meet your needs. I felt we had come to a resolution during our conversation on Aug 7 when you accepted our credit towards future work, however it appears that this is no longer the case. Should you wish you to discuss this further, you may reach me directly at 403-318-1462.

carol j in Calgary
carol j in Calgary
0 reviews Calgary, AB
10/10

Build New Doorsteps

David did a terrific job building a new landing and step at our back door. He was efficient and meticulous, and we are very pleased with the result. Thank you, David, and Handyman Connection!

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Company Response

So great to hear! Thank you for taking the time to share your experience, we will be sure to share your kind words with David!

Grace in Calgary
Grace in Calgary
0 reviews Calgary, AB
10/10

Interior House Painting

We had the interior of our house painted by Bryan and he did a wonderful job. He did a beautiful job and was very clean, efficient and very easy to work with. Our house looks totally refreshed, we are very happy with the service we received.

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Company Response

Thank for taking the time to share your experience Grace! We appreciate your repeat business with us!

Happy homeowner in Calgary
Happy homeowner in Calgary
0 reviews Calgary, AB
10/10

Quality workmanship

Added extra shelving to my laundry room and now able to organize it better! Service was prompt and quote was accurate, I have already booked more work for next week!

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Company Response

Thank you so much for sharing your experience! We are happy to hear we met your needs!

Kate
Kate
3 reviews Calgary, AB
10/10

Solved a major construction problem in my bathroom

Howard did an amazing job fixing a disaster in my bathroom that was created by another contracting company. I am extremely happy with his work - it's better than new. Thanks, Howard!

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Company Response

Thank you so much for sharing Kate! We're so glad to hear that you were more than satisfied with our work! Thank you for choosing Handyman Connection!

Yinka M.
Yinka M.
0 reviews Calgary, AB
10/10

Wordrobe doors and kitchen

It was emergency! We needed to rent the property quickly. Job well done promptly. Thanks Ross for being caring! That’s awesome of you. God bless you real good. Satisfied costumer

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Company Response

Thank you for taking the time to let us know that you were pleased with the work Ross completed for you! We are thrilled to hear you are more than satisfied with the service! Thank you for choosing Handyman Connection!

Andrea in Calgary
Andrea in Calgary
0 reviews Calgary, AB
10/10

Kitchen drawer inserts

Ross came to put in some pull outs inside our existing cabinets. He did a great job! He communicated well, helped me a ton with figuring out what supplies were required, and was meticulous in his work. He left the work area clean and made sure we could use the area while the work was ongoing. I would absolutely recommend him! Thanks Ross!

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Company Response

We are still happy to hear such great feedback for Ross! Thank you for taking the time to share!

Potterfamily in Calgary
Potterfamily in Calgary
0 reviews Calgary, AB
10/10

Fantastic work done by reliable and prompt tradesman!

Robert came to help us with a ventilation issue on our second floor. He was very experienced, knowledgeable, and provided us a clear understanding of what the issue was and how he could help. It involved work with our attic and ventilation systems and also drywall and paint repairs. All work was done very well and we feel we paid a fair price. Robert was exceptional and we would recommend him and Handyman Connection for sure!

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Company Response

Thank you for sharing your experience! We are happy to have helped and look forward to working with you again in the future!

Scott from Calgary
Scott from Calgary
0 reviews Calgary, AB
10/10

Various House Repairs

We are happy to write a review as Robert exuded the following qualities
1. Promptness
2. Clear understanding of work/estimate
3. Cleanliness
4. Good quality repair work
5. Friendly, good-natured tradesperson 6. Pride in workmanship (workpersonship)

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Company Response

Thank you for sharing Scott! We are thrilled to hear such great praise about Robert! We look forward to helping you in your future home maintenance needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Handyman Connection Calgary

For every Home Maintenance need that may arise, Handyman Connection of Calgary is committed to providing you with dependable and skilled Handymen, great customer service, and first class workmanship. Just one call or click brings our expertise right to your door. Handyman Connection of Calgary can help turn your "to-do" list into "done."

Home repairs, renovations and remodeling are what we get excited about. Handyman Connection Calgary is your single solution for that list of home maintenance and home improvement that seems to grow longer every day. Whether you need something installed, built, fixed or maintained, we are your reliable and trusted partner for all your home repair, renovating and remodeling needs. Your home needs expertise and we have the experts at Handyman Connection of Calgary.

CATEGORIES
Handyman Services and General Contractors
SPECIALITIES
Small to medium home repairs and renovations • Carpentry services • Tile & flooring* • Drywall install, patch or replace • Deck repair & building • Fence repair & building • General home maintenance • Painting and wall treatments • Home shelving & Storage • Plumbing services* • Electrical services* • Bathroom remodeling • Basement remodeling • Kitchen remodeling *subcontracted to licensed trades
WEBSITE
http://calgary.handymanconnection.com/
YEAR ESTABLISHED
1997
PAYMENT METHOD
Cheque, Visa, Mastercard, American Express
MEMBERSHIPS
Accredited company with Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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