Three small jobs - 2 took less than 10 minutes to complete. The last one was cleaning out my gutters, which are all on one level. He didn't have his ladder with him (what?) anyway, he had to go home to get it. The entire job, including his travel time to go get his ladder, which I should not be charged for, took about an hour. I timed him so I know exactly when he got here, how long it took him to go get his ladder and when he left. I was charged (including WCB (why am I paying for that??), and GST of $248.06. Way too much for what he did although the job was done satisfactorily. What I am complaining about is what I was charged which I feel should not have been more than $150. Cleaning out gutters does not involve any special talent or skills so I fail to see where this job was worth what I paid.
- Company Response
We’re sorry that your experience with Handyman Connection did not meet your expectations. Our process is to provide our homeowners with a written labour evaluation for approval prior to any work commencing. If that process was not followed I do apologize. We would like to speak with you to better understand your experience and resolve any outstanding issues. Please call us at 403-735-3257 or email me directly at email@example.com to discuss.