Home Depot Canada The

Ordered set sept. 13 online for delivery 5-10 days. Called HD Sept. 27th and they gave me a ticket no., for expedited service. Never heard back as was stated so called again. Was told they were waiting for "warehouse update" - whatever that is! Finally demanded cancellation as item was in my bank act. as Pending since Sept. 13th. Told it takes 24-48 hrs. which has expired and still don't have money returned in my account. It is definitely THE WORST CUSTOMER SERVICE store ever!!!