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Knight Plumbing, Heating And Air Conditioning Ltd
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Reviews for Knight Plumbing, Heating And Air Conditioning Ltd

Average customer rating:
9.5 10 (1305 reviews)

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Mat in Calgary
Mat in Calgary
1 review Calgary, AB
8/10

New Water Heater

Water heater gave it up and they were able to come and install a new one the next day. Install was quick and very professional. The technician was very conscientious about keeping my house clean. He wore booties to protect my floors and cleaned up when finished.

Approximate cost of services:
$1,700.00
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Company Response

Thank you for your review. We hope you enjoy your new Water Heater for many years. Please have peace of mind that we are here for you anytime you need our assistance. Thanks again and hope you have a fantastic day. Best Regards. Mark Coffin. Service Manager.

Laura  from Calgary
Laura from Calgary
10 reviews Calgary, AB
10/10

Excellent job!

Andrew from Knight Plumbing was professional and efficient at not only replacing a leaky fill valve on our downstairs toilet but also in retrieving a pair of little tweezers that had fallen down the bathroom sink and could have caused a big problem eventually. Very reasonably priced as well. We'll definitely use Knight in the future!

Approximate cost of services:
$290.00
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Company Response

Thank you very much for taking the time to share a review. We appreciate you choosing Knight. We are pleased your plumbing issues were resolved. I will pass your kind comments on to Andrew. I will also share them with our Service Team. Please call us anytime we can be of assistance. Thanks again and hope you have a marvellous day. Best Regards. Mark Coffin. Service Manager.

Carole
Carole
3 reviews Calgary, AB
10/10

Basement Sewer issue (odd smell) and dishwasher placement needed to be improved.

Appointment was scheduled promptly and at a convenient time. Tyler was exceptional. He went above and beyond to resolve both issues; was very professional. I would highly recommend this company to anyone and will definitely call them again should other work be required.

Approximate cost of services:
$335.00
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Company Response

Thank you very much for choosing Knight. We appreciate your review and kind words. We strive hard on every visit to exceed our client's expectations. I will pass your kind comments on to Tyler. I will also share them with our Service Team. Please call us anytime you need our assistance. Thanks again and hope you have a wonderful day. Best Regards. Mark Coffin. Service Manager.

Ian
Ian
1 review Calgary, AB
10/10

Hot water tank/softener installation

A technician was able to come out and give me a quote within an hour of making a phone call. The actual job was scheduled 5 days after the initial meeting. Everything was explained, questions answered, and work was finished very quickly. We were only without water for 3 hours. Very professional and very efficient. Highly recommended.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for choosing Knight. Taking the time to share a review is much appreciated. We hope you enjoy your new system for many years. Please do not hesitate to call us anytime we can be of assistance. Thanks again and hope you have a fantastic day. Best Regards. Mark Coffin. Service Manager.

Nick in Calgary
Nick in Calgary
1 review Calgary, AB
10/10

Duct and furnace cleaning, hot water heater routine maintenance

The work was in a large home with two high efficiency Goodman furnaces and a Renai water heater. The technicians were on time, efficient, courteous and explained everything to me. This is necessary maintenance with these high efficiency furnaces and tankless water heaters. I know nothing about the new technology and much appreciate the information. Totally satisfied with the work. Will use Knight again.

Approximate cost of services:
$900.00
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Company Response

Thank you Nick for choosing Knight. We appreciate your review and are glad we met your expectations. I will be sure to share your comments with our Service Team. Please call us anytime we can be of assistance. Thanks again and hope you have a great day. Best Regards. Mark Coffin. Service Manager.

Don R.
Don R.
2 reviews Calgary, AB
5/10

Toilet repair

Made appointment for an afternoon service call to repair a toilet at my elderly mother's home. Technician showed up early at 11 am without calling ahead so I was not there to meet him. Technician was polite, did a good job and left the work area clean. Toilet valve, gasket and washers were replaced. I thought $517 was high for the cost of parts and time involved, but I did not get an idea of the cost until the work was completed.

Approximate cost of services:
$517.00
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Company Response

Thank you for taking the time to share a review of your recent Service experience. I am not sure why you were not called before we went to your mother's house. It is our policy to always confirm the appointment before going. And we also have a policy on giving any prices upfront before doing any work. I am very sorry your experience was not a 100% positive one. I encourage you to call me directly at the office and I will look into these concerns you mentioned. Thank you again for pointing this out and I hope we can speak to have this rectified immediately. Best Regards. Mark Coffin. Service Manager.

Angela in Calgary
Angela in Calgary
1 review Calgary, AB
9/10

Hotwater heater replacement and detaching of old unused watersoftener

The technician , Andrew , who came to the house and did the work was friendly,knowledgeable and professional in his work. He explained the new water heater well ,also detached the old water softener in a way, so that we had the option of installing a new one easily down the road ,if we wanted one.
At the call center it would have been helpful if the staff that made the appointments were allowed to give at least a ballpark figure about what a basic straight forward water heater replacement would cost ,like another company was able to do.
We ended up paying the same amount that was quoted by a competitor even with the so called $200.00 off special. The pricing could have been more transparent.

Approximate cost of services:
$1,500.00
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Company Response

Thank you Angela for your review and suggestions. We appreciate your feedback and always look at that as way to improve our service. Our CSR's are not Technicians. One thing we have always been proud to offer, is a price upfront once we see the entire scope of work needed. Every task can be different. Therefore we don't ballpark over the phone like some of our competitors. We have found that a ballpark price is misleading and by seeing reviews online of other companies, it is a common complaint that we see and hear how a company gave a ballpark over the phone but the price was more when they get there. We stand by having a qualified Technician see the scope of work needed and give the exact price upfront to the penny for said work. This way there is never any hidden surprises for our clients. We do our utmost best to be as upfront and honest with all our dealings. In fact it is our Mission Statement. I do thank you for your feedback and review. Please call us anytime we can be of assistance and we will always strive to exceed your expectations. Thanks again and hope you have a marvellous day. Best Regards. Mark Coffin. Service Manager.

mrrobert
mrrobert
1 review Calgary, AB
8/10

Furnace replacement

Well done and they left everything quite clean. Other than a long wait to get the parts, all finished well.

Approximate cost of services:
$2,500.00
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Company Response

Thank you for your review. We apologise for the wait for parts. In most instances of parts being ordered we are at the mercy of suppliers. Getting parts at times can be a challenge and we always do our best to expedite any process we have control over. We are happy to hear that your repair was done and left in a clean state when completed. Thanks again and hope you have a fantastic day. Best Regards. Mark Coffin. Service Manager.,

roym5lee
roym5lee
1 review Calgary, AB
10/10

Kitchen sink/dishwasher plumbing and faucet

Ciara was polite, efficient and very competent. Great job and left the work area very clean. Thanks a million!

Approximate cost of services:
$750.00
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Company Response

Thank you for taking the time to share a review. I will pass your kind comments on to Ciara and will also share with our Service Team. Please call us anytime we can be of assistance. Thanks again and hope you have a remarkable day. Best Regards. Mark Coffin. Service Manager.

Viv in Calgary
Viv in Calgary
1 review Calgary, AB
10/10

Replacement of Poly "B" in whole home.

They were there in a short time frame and were very competent and personable. Drop cloths and booties were used to keep the house clean. They cleaned up before leaving as well.

Approximate cost of services:
$4,400.00
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Company Response

Thank you very much for choosing Knight for your renovation needs. It was a pleasure to be invited into your home. I will share your review with our entire Service Team. Please call us anytime we can be of assistance. Thanks again and hope you have a marvellous day. Best Regards. Mark Coffin. Service Manager.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Knight Plumbing, Heating And Air Conditioning Ltd

Welcome to Knight Plumbing, Heating & Air Conditioning!

For over 50 years, Knight Plumbing, Heating & Air Conditioning has been a trusted name in Calgary, providing exceptional service to homeowners in the area. As a family business spanning three generations, we understand the importance of keeping your home functional and comfortable year-round.

We offer a wide range of services to keep your home running smoothly. Our plumbers can handle everything from clogged drains to sewer line repairs. For heating needs, we provide both repairs and new furnace installations. We also install and service various hot water tanks, including tankless models. To keep you cool during the summer, we offer air conditioning repair and installation services. Additionally, we can improve your home's air quality with our air filtration and purification systems. Our electrical services cover everything from appliance hookups to leak detection.

Our technicians are professionally-trained, licensed, and experienced. They undergo background checks before hiring and participate in regular training to stay up-to-date on new products and regulations.

We understand the value of your time, which is why our technicians arrive promptly in uniforms and use mats and booties to protect your home. We also have GPS on all our vans to ensure on-time arrivals.

Since 1991, Knight Plumbing, Heating & Air Conditioning has been accredited by the Better Business Bureau, reflecting our commitment to excellence and customer satisfaction. We have consistently earned multiple HomeStars Best of Awards and are proud recipients of the Consumers Choice and Top Choice awards. In 2012, we were also honored with the Better Business Bureau's Business Ethics Award for Southern Alberta and The East Kootenays of British Columbia.

Experience the Knight Plumbing, Heating & Air Conditioning difference. Contact us today for reliable service you can trust!

CATEGORIES
Plumbing and Heating & Air Conditioning
PRODUCTS
- Plumbing fixtures and fittings - Furnaces - Boilers - Hot water tanks (traditional and tankless) - Air conditioning units - Air quality improvement systems (such as air purifiers and humidifiers) - Electrical components (related to HVAC systems) - Heating and cooling accessories (thermostats, controls, etc.)
SERVICES
Plumbing Taps Toilets Leaks, Furnace Replacement & Repairs, Boiler Replacement & Repairs, Plumbing & Heating Renovations, Drain Cleaning, Backflow DeviceTesting, Hot Water Tank & Tankless,
BRANDS
Furnaces/AC: Goodman, Trane, Fridgidaire Boilers: Knight Lochinvar, Buderus, Super Hot Plumbing: Moen, Kohler, Delta, American Standard, Toto Hot Water Heating: Rheem, Bradford White, Navien, Noritz
WEBSITE
https://www.knightplumbing.ca/
YEAR ESTABLISHED
1970
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year labour warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.