Knight Plumbing, Heating And Air Conditioning Ltd

Our furnace was operating inconsistently over the last few months and finally stopped working during a -28C day, so I called the company recommended by Amana. I was put on a priority list and within a couple of hours, I was called and advised that a service technician was on his way. Kevin quickly identified a faulty pressure switch, but had to go back to the office to pick it up. He returned 45 minutes later, installed the switch and our furnace back up and running. Kevin's quick service was appreciated considering the cold weather.

I had not hot water in my house and couldn't figure out the issue. Within 2 hours of calling on a very cold day we had Mike G come to our house. Mike was courteous and really knew his stuff. He was able to fix the problem and show me how to avoid issues in the future.

From the friendly first contact with the office dispatcher to the actual technician, the experience was very pleasant and professional.
The problem was diagnosed and fixed promptly.
Would recommend them easily to anyone.

I had a leak in pipes in the furnace room coming from bathroom off the kitchen. Called Knight, they sent someone that afternoon. The seal was broken below the toilet, they could have repaired the toilet and fixed the leak for over $377.00 but since the toilet was over 15 years old, suggested I get a new toilet. I purchased new toilet, then set up another appointment for Knight to install. They were very accommodating coming when it worked best for me. Both Mike who came out on the first call and Ciara who did the install were very friendly and very helpful. I would recommend Knight to anyone. They came to me from a recommendation from my son who had used them before.

My furnace stopped working 8:30pm, the Friday of a long weekend, the day before I was to leave on a flight. The dispatcher at Knight Plumbing was able to connect me with George, who was at my house within an hour. George informed me that the control chip for the furnace required replacement. Since the control chip must be ordered, George by-passed the control chip and hooked the fan up to run continuously, so that the house could remain heated while I was away.

George provided an estimation to me for replacing the control chip, as well as an estimation on a new furnace. The initial call-out fee was waived when I agreed to purchase a new furnace.

Six business days later, Kevin installed the new furnace. The installation was professional and complete in one day. The ducts and exhaust pipes are secured neatly out of the way. The site clean upon completion of the job.

I am very impressed with the quick response of Knight Plumbing, their friendly technicians and their professional knowledge.

I had a water intake tube to my toilet burst during the early morning, just prior to Christmas Eve, and in the midst of Calgary's deep freeze. Dan arrived at my doorstep in under 2 hours, driving in near whiteout conditions. He not only managed to replace and repair the problem very quickly, but helped alleviate the stress of this traumatic experience. After Christmas, another technician, Ciara, came to my home to do a plumbing inspection and put a plan together to proactively upgrade the existing plumbing. She was very efficient and competent, explaining the likely source of future problems as this was a 15 year old home. I would highly recommend this company . I learned that not all of the companies that advertise 24/7 emergency services can fulfill that claim. I was very impressed that Knight Plumbing showed up at my door in under 2 hours of my emergency call, on a Saturday, on Dec. 23rd , with a snowstorm blowing outside. They are the consummate plumbing and heating professionals .

George from Knight Plumbing was very professional and knowledgeable with all the work that was completed at my house. Everything installed was “perfect” and it looks amazing. I would recommend Knight Plumbing to anyone.

After our furnace died, we called Knight. Got a call back within 15 minutes. Kevin informed me that he would be at the house within 2 hours. True to his word. After diagnosing and explaining the issue, a new circuit board was installed. Kevin was personable, professional and efficient.

Great experience . George was awesome . Super knowledgeable, professional and efficient . I’d recommend him and Knight to anyone with HVAC needs.

Mike came to look at my tankless hot water heater as it had a service code, that caused the heater not to produce hot water. Mike took a quick look at the system and determined that the code had fixed itself and what to do in the future if the code came back during a cold snap. After that he was also booked to do a yearly service on the unit but advised against doing it as it may create bigger issues in the future as it may break the copper heater exchange coils. Also the unit may start to leak as well. The unit is 9 years old and had never been serviced in the past. Mike provided me with a quote for a new unit when I want to replace.

He was totally professional and not about just doing the work requested and then in a couple of weeks have the unit leak and then have to replace it. Knight plumbing has a great tech in Mike. Like the company I work for I see it as well in Knight plumbing that will direct the customer accordingly and advise against things and build the customer relationship. This made me very happy and have made me a repeat customer in the future.