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10 reviews CALGARY, AB

furnace and humidifier

Where to start? Well, we moved into a home in 2008 where the furnace had been replaced by Knight Plumbing and Heating less than a year earlier. The furnace started to make noises, called a third party repair tech and learned that the initial installation was very poor. I called the inspector regarding the final inspection - and it was never done! The company had pulled a permit, charged the previous owner, and then never filled the permit!! The inspector got involved and had Knight come out promptly to redo a bunch of stuff (including putting the chimney together right!!!). At the same time I had them hook-up a humidifier. Big mistake! The tech ended up shorting out the entire furnace and new humidifier (that I had bought)!!!!! 12 hours later the tech had replaced the furnace control board and yet, another new humidifier. And then slapped me with a $300 bill!!!!!!!!! NEVER AGAIN, Knight!

Furnace install was not to code and not inspected. Had to install new humidifier after burning my old one up. The service was very slow and he was very expensive. Would never recommend him or call him back in the future.

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Company Response

Thanks for the honest review. I do apologize for taking so long to respond and the lack of service that we provided. If you do require further assistance please call the office and will be happy to rectify the situation.