Ideal Plumbing & Heating

I needed work done in my basement including gaining access to a hose via the basement ceiling, doing pipe work so that the pipes don't freeze and I don't understand a lot of this stuff. Bob the plumber from Ideal explained everything he was doing in a way I could understand. He was very neat , cleaned up after himself and very friendly. He completed the work in a timely manner and everything was DDown with the highest quality.