We have been living in our house for over 21 years. The house had been renovated before we bought it. The heating system had already been changed from oil to electric with the good old baseboards. After so many years we thought it would be time to modernize so, we contacted Mr. Duquette. He came to give us an estimate and took the time to explain the different models of convectors that existed and their efficiency vs the baseboards. We still wanted the change. They were here when they were supposed to. Mrs. Duquette came to get everything and everyone organized. After his departure, his staff was very professional. We only have a crawling space basement. They took the time to bring in a separate pair of boots for the basement and for the house. The experience was noticeable. The price was right and it was done in the required delays.