Design 2 Build

Design/Build
Toronto ON M8X 2L1
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HomeStars
Design/Build
Design 2 Build
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76%

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Reviews by rating (past 12 months)

Reviews for Design 2 Build

Average customer rating:
8.3 10 (15 reviews)

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Gary Ball in Burlington
Gary Ball in Burlington
1 review Burlington, ON
9/10

Bathroom Reno

Tom inherited us as hostile clients when he purchased the business from Shawn. I am sure it has been an uphill battle. Tom worked hard to gain our trust and respect and to honour the agreement that Shawn had broken. He and his associates did a very good job! I wouldn't hesitate to recommend Tom for any residential projects you have.

Approximate cost of services:
$9,000.00
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Ernie Pozzobon in Oakville
Ernie Pozzobon in Oakville
1 review OAKVILLE, ON
10/10

Kitchen,Basement & 4 Bath renovation

Tom and his team did a terrific job. Fast, Flexible and Effective. They were easy to work with and did a great job. No delays and delivered on time. Great team.
Ernie

Approximate cost of services:
$40,000.00
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George Radan in Etobicoke
George Radan in Etobicoke
2 reviews ETOBICOKE, ON
10/10

Hove Renovations

I was very impressed with Design 2 Build right from the design phase through to final inspection. Tom and his crew were thorough, professional and courteous. The final product was amazing and it was done at a fair price. Tom drove all the way back to my cottage for one day to complete some final touch ups...amazing service. I aha already recommended Design 2 Build to many friends and will be hiring them for my home renovations.

Approximate cost of services:
$100.00
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Lori in Etobicoke
Lori in Etobicoke
1 review Etobicoke, ON
0/10

add 2nd story to bungalo

Shawn did not do the work agreed to and kept demanding money without completing the stages he agreed to and also did not protect our property. He then liened our property for more than the job was worth. $50k in legal fees later, Shawn owes us a lot of money (if he can ever be found) and lost on all accounts in court. BE WARNED!

Approximate cost of services:
$200.00
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Company Response

Hi Cathy,

I am following up with you after a supplier informed me that negative reviews have been posted on this site. I purchased Design 2 Build including all rights from Shawn almost five years ago. He has the ability to gain your confidence and is very persuasive. It wasn't until after the completion of the purchase that I realized how unscrupulous Shawn is. I spent thousands of dollars at personal loss completing on going work and placating past clients on warranty work. I can provide their names and contact info should you choose to follow up with them. Since the purchase of Design 2 Build I have worked very hard to establish a good client base and always work with integrity and honour. Again, I can provide countless client and industry professionals as references. The posts I was made aware of are both upsetting and frustrating after working so hard to create the reputation that I have. If Shawn is operating under the name Design 2 Build, he is doing so illegally. Please contact me through homestars to discuss.
Thanks & Regards,
Tom.

Cathy, Vaughan
Cathy, Vaughan
4 reviews Concord, ON

First Review

0/10

Home Addition

After interviewing several companies to complete our addition we chose Design2Build - what a mistake. We hired Mr.Hannah who was from Design2Build to be the general for this project. ..well he got 2 guys to try to build a house. They were completely rude, unprofessional and unbelievably ignorant. My husband would have to review their work daily and tell them all the "mistakes" that had to be corrected. When we would approach Mr.Hannah to explain we felt the project's integrity was being jeopardized he refused to listen. Instead he came to us and told us he needs more money - Absolutely not. We got a lawyer and had to remove them from the job. We lost a ton of money in this job not to mention the money we now had to dish out to fix all the problems. The inspectors even asked us if we picked these guys up from some corner. The house was finally completed by contractors that valued their reputation and more importantly valued their customers. Never again would I use them. Later, we found out from our lawyer that the company had done this to several other people.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

Hi Cathy,

I am following up with you after a supplier informed me that negative reviews have been posted on your site. I purchased Design 2 Build including all rights from Shawn almost five years ago. He has the ability to gain your confidence and is very persuasive. It wasn't until after the completion of the purchase that I realized how unscrupulous Shawn is. I spent thousands of dollars at personal loss completing on going work and placating past clients on warranty work. I can provide their names and contact info should you choose to follow up with them. Since the purchase of Design 2 Build I have worked very hard to establish a good client base and always work with integrity and honour. Again, I can provide countless client and industry professionals as references. The posts I was made aware of are both upsetting and frustrating after working so hard to create the reputation that I have. If Shawn is operating under the name Design 2 Build, he is doing so illegally. Please contact me to discuss.
Thanks & Regards,
Tom.

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