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HomeStars  >  Furniture in North York  >  Structube  >  Terrible experience, avoid at all cost
Nadia in Toronto
Nadia in Toronto
0 reviews Toronto, ON

Terrible experience, avoid at all cost

I ordered the Jenson dresser online. When it arrived, it was fully mounted in the box and weighed over 200 lbs. The delivery person was working alone and had no proper equipment to even bring the box to my front steps. I offered to help, only then I realized that I would never be able to bring this upstairs, on my second floor apartment. I called Structube and lost countless hours on hold. It took me 5 attempts to talk to a customer care representative who told me that they were not taking returns at the moment. I lost time and $800. So I would strongly advise you to think twice before you buy anything from this place.

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